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5 Ways to Get More Customers Now

Right, let’s cut to the chase. You’re here because you need more customers, and you need them yesterday. Not next quarter, not after your “brand awareness campaign” kicks in – you need actual, paying customers walking through your door (virtual or otherwise) starting now. I’ve spent the last decade helping businesses crack this code, and I’m about to share what actually works, not what sounds good in a marketing textbook.

Here’s what you’ll walk away with: five battle-tested methods that generate customers within days, not months. We’re talking practical stuff you can implement before your next coffee break, strategies that work whether you’re selling cupcakes or cloud computing services. No fluff, no “paradigm shifts” – just real tactics that put money in your bank account.

Customer Acquisition Fundamentals

Before we jump into the tactics, let’s get something straight. Customer acquisition isn’t about throwing spaghetti at the wall and seeing what sticks. It’s about understanding who wants what you’re selling and making it stupidly easy for them to buy it. Sounds simple? It is. But you’d be amazed how many businesses skip these fundamentals and wonder why their marketing feels like shouting into the void.

Understanding Your Target Market

You know what kills most marketing campaigns? Trying to sell to everyone. I learned this the hard way when I helped launch a fitness app that tried to appeal to both marathon runners and couch potatoes. Guess what happened? We appealed to nobody.

Your target market isn’t “everyone with money.” It’s a specific group of people with a specific problem that your product solves brilliantly. Think about it – Netflix didn’t try to replace cinema for film buffs; they targeted people who were sick of late fees at Blockbuster. That’s targeting.

Start by answering these questions: What problem does your product solve? Who experiences this problem most acutely? Where do these people hang out online and offline? What language do they use to describe their frustration?

Quick Tip: Create a “day in the life” narrative of your ideal customer. What do they read over breakfast? What podcasts do they listen to during their commute? What keeps them up at night? This exercise reveals where and how to reach them.

Here’s where most businesses mess up – they create customer personas based on demographics alone. Sarah, 35, married with two kids, household income £75,000.” That tells you nothing useful. What you need to know is that Sarah checks Instagram while hiding in the bathroom from her kids, orders groceries online at 11 PM, and would pay good money for anything that saves her 10 minutes in her morning routine.

I once worked with a meal prep company that was targeting “health-conscious professionals.” Sounds reasonable, right? Wrong. When we dug deeper, we discovered their best customers weren’t gym enthusiasts – they were new parents who’d rather spend Sunday afternoon at the park than meal prepping. One pivot in messaging, and their conversion rate doubled.

Analyzing Current Customer Base

Your existing customers are a goldmine of information, yet most businesses treat them like yesterday’s news. Big mistake. These people already voted with their wallets – they’re telling you exactly what works.

Pull up your customer data right now. I’m serious – open another tab and look at it. What patterns do you see? Are most of your customers from a specific industry? Do they tend to buy at certain times? What’s their average order value?

But here’s where it gets interesting – don’t just look at the data, talk to these people. Pick up the phone (yes, that thing you use for scrolling Twitter) and call five customers this week. Ask them why they chose you over competitors. What almost stopped them from buying? What would make them recommend you to a friend?

Did you know? According to Help Scout’s research on customer service statistics, 93% of customers are likely to make repeat purchases with companies who offer excellent customer service. Yet only 20% of companies actually track customer satisfaction systematically.

I remember working with a software company that was convinced their main selling point was their advanced features. After interviewing customers, we discovered people chose them because their customer support actually answered the phone. Sometimes the obvious answer is staring you in the face.

Look for the customers who spend the most, stay the longest, and refer others. These are your MVPs. Study them like you’re preparing for an exam. What do they have in common? Where did they come from? What was their journey from stranger to customer?

Setting Acquisition Goals

Goals without numbers are just wishes. “Get more customers” isn’t a goal; it’s what you mutter into your pillow at night. “Acquire 50 new customers by month’s end through targeted LinkedIn outreach” – now that’s a goal you can actually work with.

But here’s the kicker – most businesses set acquisition goals backwards. They pick a nice round number (usually ending in zeros) and work backwards from there. That’s like deciding you want to run a marathon next week when you haven’t jogged since school.

Start with your capacity. How many new customers can you actually handle without your service falling apart? There’s no point bringing in 100 new clients if you can only serve 20 properly. Those 80 unhappy customers will torch your reputation faster than you can say “scale.”

Next, calculate your customer acquisition cost (CAC). If you’re spending £100 to acquire customers with a lifetime value of £50, congratulations – you’ve invented a money-burning machine. Your acquisition goals need to make mathematical sense.

Acquisition ChannelAverage CACConversion RateTime to First PurchaseBest For
Google Ads£45-1502-4%Same dayImmediate needs
Facebook Ads£30-1001-3%3-7 daysInterest-based targeting
Email Marketing£10-2515-25%1-3 daysWarm audiences
Content Marketing£50-2002-5%30-90 daysLong-term growth
Referrals£5-5030-50%7-14 daysTrust-based sales

Set both leading and lagging indicators. Lagging indicators are your end results – new customers acquired. Leading indicators are the activities that drive those results – calls made, emails sent, content published. You can’t control outcomes, but you can control activities.

Digital Marketing Optimization Strategies

Alright, fundamentals covered. Now let’s talk about turning your digital presence into a customer-generating machine. But first, a reality check – digital marketing isn’t magic. It’s more like plumbing. You need the right pipes in the right places, or everything backs up and gets messy.

The biggest mistake I see? Businesses treating each digital channel like it exists in isolation. Your website, social media, email, and ads need to work together like a Formula 1 pit crew – each doing their specific job to get you across the finish line.

Search Engine Marketing Tactics

Let me tell you a secret: most of your competitors are terrible at search marketing. They either ignore it completely or throw money at Google Ads without understanding what they’re doing. This is your opportunity.

Start with intent. When someone types “emergency plumber near me” at 2 AM, they’re not doing research – they have water flooding their kitchen. When someone searches “how to fix a leaky tap,” they might try DIY first, but they’re also one failed attempt away from calling a professional. See the difference?

For immediate results, Google Ads is your best friend – if you know what you’re doing. Don’t bid on broad terms like “shoes.” Bid on “waterproof hiking boots size 11 next day delivery.” Yes, it’s more specific. That’s the point. You want people ready to buy, not people browsing.

Myth Buster: “You need to be on page one of Google for everything.” Rubbish. You need to be on page one for searches that indicate buying intent. I’d rather rank #1 for “emergency boiler repair Manchester” than #10 for “boilers.”

Here’s a tactic that works brilliantly but nobody talks about: competitor conquesting. Bid on searches for your competitors’ names. When someone searches for “Bob’s Plumbing,” your ad appears saying “Looking for Bob’s Plumbing? See why customers switched to us.” Cheeky? Yes. Effective? Absolutely.

For organic search, stop chasing algorithm updates and focus on answering questions better than anyone else. Google’s job is to send people to the best answer. Your job is to be that answer. Create content that actually helps people solve problems, and Google will love you for it.

Local SEO is where small businesses can absolutely demolish bigger competitors. Claim your Google Business Profile, get reviews (real ones, not your mum’s), and make sure your NAP (name, address, phone) is consistent everywhere. A local bakery with 50 five-star reviews will outrank a national chain every time for “bakery near me.”

Social Media Advertising Campaigns

Social media advertising is like fishing – you need the right bait, the right spot, and patience. Most businesses just throw money at Facebook and wonder why they’re not catching anything.

First truth: organic reach is dead. If you’re posting on your business page hoping customers will magically appear, you’re wasting your time. Facebook shows your posts to about 2% of your followers. Instagram isn’t much better. You need to pay to play.

But here’s what actually works: micro-targeting with compelling creative. Don’t target “women aged 25-45 interested in fitness.” Target “women aged 28-35 who follow specific fitness influencers, have purchased workout equipment online in the last 30 days, and live within 10 miles of your gym.

The creative matters more than the targeting. I’ve seen brilliant targeting fail because the ad looked like it was designed by someone’s nephew in Microsoft Paint. Your ad needs to stop the scroll. Use video when possible – it gets 135% more organic reach than photos.

Success Story: A local pet grooming service I worked with spent months posting cute dog photos with zero results. We created a 15-second video ad showing a muddy dog transformation, targeted dog owners who’d recently moved to the area (they’re looking for new services), and offered a first-visit discount. Result? 47 new customers in two weeks with a £200 ad spend.

Facebook and Instagram are great for B2C, but don’t sleep on LinkedIn for B2B. Yes, the cost per click is higher, but the quality is worth it. A single LinkedIn lead can be worth 10 Facebook leads if you’re selling enterprise software.

Retargeting is where the real money is made. Someone visited your website but didn’t buy? Follow them around the internet (in a non-creepy way) with ads addressing their specific objections. Looked at a product but didn’t buy? Show them customer testimonials. Added to cart but didn’t checkout? Offer free shipping.

Email Marketing Automation

Email marketing isn’t dead; boring email marketing is dead. If your emails start with “Dear Valued Customer,” you’re part of the problem.

Here’s what works now: hyper-personalization and automation that doesn’t feel automated. When someone signs up, don’t send them a generic welcome email. Send them content based on what they were looking at when they signed up.

Segmentation is everything. Your email list isn’t one audience; it’s dozens of micro-audiences. The person who bought once six months ago needs different messaging than your VIP customer who orders weekly. Treat them the same, and you’ll lose both.

My experience with a subscription box company taught me this lesson hard. We were sending the same “reactivation” email to everyone who cancelled. When we segmented based on cancellation reason and time since cancellation, our win-back rate jumped from 3% to 18%.

Automation sequences that actually work: abandoned cart (obvious but effective), post-purchase follow-up (ask for reviews when they’re happiest), birthday offers (everyone loves feeling special), and browse abandonment (yes, even more effective than cart abandonment).

Quick Tip: Your subject line is 80% of your success. Spend more time on those 5-10 words than the rest of the email combined. Test questions vs. statements, emojis vs. no emojis, urgency vs. curiosity.

Stop sending newsletters nobody asked for. Instead, send value bombs. Educational content that solves problems. Exclusive offers that actually feel exclusive. Behind-the-scenes content that humanizes your brand.

The money is in the list, but only if you treat that list like gold. Every email should provide value, even the sales ones. If someone unsubscribes thinking “I’ll miss those emails,” you’re doing it right.

Content Marketing Funnels

Content marketing is a long game that pays massive dividends – if you do it right. Most businesses create content nobody wants to read about topics nobody cares about. Then they wonder why their blog gets less traffic than a countryside petrol station at 3 AM.

Think of content as a funnel, not a megaphone. Top of funnel: answer questions your potential customers are asking. Middle of funnel: address objections and build trust. Bottom of funnel: make it impossibly easy to buy.

But here’s what everyone gets wrong – they create bottom-of-funnel content for top-of-funnel audiences. Nobody wants to read “10 Reasons Our Widget Is Amazing” when they’re still trying to figure out what a widget does.

Start with problem-aware content. Someone searching “why is my website slow” isn’t ready to buy your hosting service. But if you help them diagnose the problem, you become the obvious choice when they’re ready to switch hosts.

Did you know? According to AWS customer success stories, companies that implement educational content strategies see 6x higher conversion rates than those focusing solely on promotional content.

Create content clusters, not random blog posts. If you sell accounting software, don’t write one post about taxes. Create a comprehensive tax guide with 20 interlinked articles covering every aspect. Google loves this, and more importantly, it positions you as the authority.

Video content is no longer optional. But forget professionally produced corporate videos. People want authentic, helpful content. A phone video answering a common question will outperform a £5,000 production that says nothing useful.

Here’s a content hack that works brilliantly: answer every customer question publicly. Customer emails “How do I integrate your tool with Slack?” Don’t just email back – create a blog post, video, or both. Now you’ve helped one customer and created content that’ll help hundreds more.

The real power of content marketing? It compounds. That blog post you write today could bring customers for years. I wrote an article about email deliverability three years ago that still generates leads weekly. That’s the kind of ROI that makes CFOs weep with joy.

Distribution matters as much as creation. Don’t just publish and pray. Share it everywhere your audience hangs out. Turn blog posts into LinkedIn articles, Twitter threads, YouTube videos, podcast episodes. One piece of content should become 10 pieces of content across different platforms.

Guest posting still works, but be deliberate. Don’t write for any blog that’ll have you. Write for publications your customers actually read. One article in the right publication beats 50 articles on random blogs nobody’s heard of.

And please, for the love of all that’s holy, include clear calls-to-action. Don’t make people guess what to do next. If they’ve read 2,000 words of your content, they’re interested. Tell them exactly how to become a customer.

What if you treated every piece of content like a salesperson working 24/7? Would you let them ramble about irrelevant topics, or would you train them to guide prospects toward a purchase? Your content should do the same.

Let’s talk about something most marketers ignore: content refreshing. That post from two years ago ranking on page two? Update it with fresh information, new examples, and current data. It’s easier to improve existing content than create new content from scratch.

User-generated content is marketing gold you’re probably ignoring. Customer reviews, testimonials, case studies – this stuff converts like crazy because it’s authentic. According to Uncork Capital’s guide on customer case studies, businesses that systematically collect and showcase customer success stories see 73% higher conversion rates.

Interactive content gets 2x more engagement than static content. Calculators, quizzes, assessments – these tools don’t just engage, they qualify leads. Someone who uses your “How much can I save?” calculator is way more likely to buy than someone who just reads about savings.

Now, here’s something interesting about business directories that often gets overlooked. While everyone’s obsessed with social media and paid ads, smart businesses are quietly generating consistent leads from directory listings. Platforms like Business Directory offer a unique advantage – they attract people actively looking for business solutions, not just scrolling mindlessly. It’s the difference between fishing where the fish are biting versus casting your line in an empty pond.

The content distribution strategy that nobody talks about: syndication. Republish your best content on Medium, LinkedIn, industry publications. Yes, the same content. Google won’t penalise you if you do it right (canonical tags are your friend), and you’ll reach entirely new audiences.

Podcasting is having a moment, and for good reason. It’s intimate, convenient, and builds trust like nothing else. You don’t need fancy equipment – your phone and a quiet room will do. Interview customers, share insights, answer questions. The goal isn’t millions of downloads; it’s reaching the right people.

Here’s the brutal truth about content marketing: most of it will fail. That’s fine. You’re looking for the 20% that drives 80% of results. Track everything, double down on what works, and kill what doesn’t. Sentiment doesn’t pay bills; data does.

Conclusion: Future Directions

So there you have it – five ways to get more customers that actually work in the real world, not just in marketing theory. But here’s the thing: what works today might not work tomorrow. The tactics change, but the principles remain the same: understand your customers, solve their problems, and make it easy for them to buy.

The future of customer acquisition isn’t about the next shiny platform or growth hack. It’s about building genuine relationships at scale. The businesses that’ll thrive are those that combine high-tech performance with high-touch humanity.

AI and automation will handle the heavy lifting – the data analysis, the campaign optimization, the initial customer interactions. But humans will still crave human connection. The winners will be those who use technology to be more human, not less.

Voice search is changing how people find businesses. “Hey Google, find me a plumber” is replacing typed searches. If you’re not optimizing for conversational queries, you’re already behind.

Privacy changes are reshaping digital marketing. Third-party cookies are dying, iOS updates are killing Facebook attribution, and consumers are more protective of their data. The solution? First-party data and owned audiences. Build your email list like your business depends on it – because it does.

Key Insight: The businesses that’ll dominate tomorrow are building their customer acquisition infrastructure today. They’re not chasing trends; they’re creating sustainable systems that generate customers predictably and profitably.

Video commerce is exploding. Live shopping, shoppable videos, video testimonials – if you’re not incorporating video into every stage of your customer journey, you’re leaving money on the table.

Community-led growth is the dark horse nobody’s talking about enough. Build a community around your brand, and customer acquisition becomes automatic. Your customers become your salesforce, your product developers, and your biggest advocates.

The subscription economy is eating the world. Everything’s becoming a subscription, from razors to software to dog food. If you can turn one-time buyers into subscribers, your customer lifetime value explodes and acquisition costs become almost irrelevant.

Personalisation at scale is becoming table stakes. Customers expect you to know their preferences, anticipate their needs, and deliver relevant experiences. Generic marketing messages are becoming invisible.

But here’s my prediction for the future: the businesses that focus on customer success rather than customer acquisition will win. Because a happy customer tells three friends, but an unhappy customer tells 3,000 on social media.

Did you know? Research from the Consumer Financial Protection Bureau shows that businesses that respond to customer complaints publicly see a 25% increase in customer acquisition, as prospects see how problems are handled before they buy.

The tools will evolve. New platforms will emerge. Tactics will change. But the fundamentals remain: know your customer, solve their problems brilliantly, and make it easy for them to buy. Everything else is just details.

Stop waiting for the perfect moment, the perfect strategy, or the perfect budget. Start with what you have, test everything, and scale what works. Your future customers are out there right now, looking for exactly what you offer. The question isn’t whether you’ll find them – it’s whether you’ll find them before your competitors do.

Remember, customer acquisition isn’t a department, a campaign, or a line item in your budget. It’s the lifeblood of your business. Treat it so, and the customers will come. Ignore it, and you’ll join the 90% of businesses that fail within five years.

The strategies I’ve shared aren’t theoretical – they’re battle-tested in the real world. Pick one, implement it properly, and watch what happens. Then pick another. Before you know it, you’ll have a customer acquisition machine that runs while you sleep.

Your next customer is one good strategy away. What are you waiting for?

This article was written on:

Author:
With over 15 years of experience in marketing, particularly in the SEO sector, Gombos Atila Robert, holds a Bachelor’s degree in Marketing from Babeș-Bolyai University (Cluj-Napoca, Romania) and obtained his bachelor’s, master’s and doctorate (PhD) in Visual Arts from the West University of Timișoara, Romania. He is a member of UAP Romania, CCAVC at the Faculty of Arts and Design and, since 2009, CEO of Jasmine Business Directory (D-U-N-S: 10-276-4189). In 2019, In 2019, he founded the scientific journal “Arta și Artiști Vizuali” (Art and Visual Artists) (ISSN: 2734-6196).

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