What is a Marketing Plan?

Right, let’s cut straight to the chase. You’re here because you need to understand what a marketing plan actually is—not the textbook definition that puts you to sleep, but the real deal that’ll help you grow your business. Whether you’re launching a startup, scaling an existing company, or just trying to make sense of your marketing efforts, this guide will equip you with everything you need to create a marketing plan that actually works.

You’ll discover how to identify your target audience with laser precision, assess competitors without getting overwhelmed, and build strategies that convert browsers into buyers. We’ll explore proven frameworks like SWOT analysis, analyze into market segmentation tactics, and reveal why 8 out of 10 businesses fail without a documented marketing plan. By the end, you’ll have the tools and knowledge to craft a marketing plan that drives real results.

Marketing Plan Fundamentals

Definition and Purpose

A marketing plan is your business’s roadmap for reaching customers and achieving growth objectives. Think of it as the GPS for your marketing efforts—without it, you’re just driving around hoping to stumble upon success. It outlines specific strategies, tactics, timelines, and budgets needed to connect with your target audience and convert them into paying customers.

But here’s what most people get wrong: they think a marketing plan is just a fancy document gathering dust on a shelf. Nope. It’s a living, breathing strategy that evolves with your business and market conditions.

The primary purpose? It keeps everyone on the same wavelength. Your sales team knows what marketing is promising. Your product team understands customer expectations. Your finance department can allocate resources properly. Without this fit, you’re basically running a three-legged race where everyone’s heading in different directions.

I’ll tell you a secret: the best marketing plans aren’t the longest ones. They’re the ones that actually get implemented. A simple, workable plan beats a 100-page masterpiece that nobody reads.

Core Components Overview

Every solid marketing plan contains seven key components. Miss one, and you’re building a house without a foundation.

First up: the executive summary. Yes, it comes first, but write it last. This one-page overview gives busy executives (or investors) the gist without wading through details. Include your main objectives, key strategies, and expected outcomes.

Market analysis forms your reality check. Who are your customers? What problems do they face? How big is the opportunity? This isn’t guesswork—it’s data-driven insights that inform every decision you make.

Your marketing objectives need teeth. “Increase sales” isn’t an objective; it’s wishful thinking. “Generate 500 qualified leads per month through content marketing by Q3” – now that’s something you can measure and achieve.

Strategy and tactics work hand in hand. Strategy is your overall approach (like positioning as the premium option). Tactics are the specific actions (like publishing weekly thought leadership articles or running LinkedIn ads).

Budget allocation determines what’s possible. Be realistic. Marketing typically consumes 7-10% of gross revenue for established companies, but startups might invest 20% or more during growth phases.

Implementation timeline keeps you accountable. Break down annual goals into quarterly milestones, monthly targets, and weekly tasks. This prevents the dreaded December scramble when you realise you’re nowhere near your targets.

Finally, measurement and KPIs tell you if it’s working. Track metrics that matter: customer acquisition cost, lifetime value, conversion rates, and return on marketing investment. Vanity metrics like social media followers? They’re nice, but they don’t pay the bills.

Planned vs Tactical Planning

Here’s where things get interesting. Most businesses confuse strategy with tactics, leading to random acts of marketing that burn cash without results.

Calculated planning answers the big questions. Where do we want to be in three years? Which markets should we enter? How do we position ourselves against competitors? It’s the chess game where you’re thinking five moves ahead.

Let me share a quick story. I once worked with a software company that kept launching new features because competitors did. Classic tactical thinking. When we stepped back and developed a strategy focused on becoming the simplest solution in a complex market, everything changed. Same product, different positioning, triple the conversions.

Tactical planning handles the execution details. Which social media platforms? What content formats? How many emails per week? These decisions flow from your strategy, not the other way around.

Think of it this way: strategy is choosing to climb Mount Everest. Tactics are selecting your gear, training regimen, and route. You can have the best equipment in the world, but if you’re climbing the wrong mountain, what’s the point?

Calculated planning typically spans 1-3 years and rarely changes. Tactical planning covers 3-12 months and adjusts based on performance data. This flexibility lets you respond to market changes without losing sight of long-term goals.

The biggest mistake? Starting with tactics. “We need to be on TikTok!” Really? Why? If your target audience is B2B executives over 50, TikTok might not be your battlefield. Strategy first, tactics second.

Market Research and Analysis

Target Audience Identification

You can’t sell to everyone. Well, you can try, but you’ll end up selling to no one. Target audience identification isn’t about excluding people; it’s about focusing your resources where they’ll have maximum impact.

Start with demographics, but don’t stop there. Age, gender, income, location—these are just the skeleton. You need to add flesh: psychographics, behaviours, pain points, and aspirations. What keeps them awake at 3 AM? What would make their life easier?

My experience with a fitness app startup taught me this lesson hard. They initially targeted “people who want to get fit”—basically everyone with a pulse. After proper research, we discovered their sweet spot: busy parents aged 35-45 who wanted quick, equipment-free workouts they could do while kids napped. Specificity transformed their marketing.

Create buyer personas, but make them real. Not “Marketing Mary, 35, likes yoga.” Give them depth: “Sarah Chen, 37, marketing director at a tech startup, mother of two, struggles to balance work demands with family time, checks email during her son’s football practice, values output over perfection, willing to pay premium for time-saving solutions.

Interview actual customers. Surveys are fine, but conversations reveal gold. Ask about their typical day, biggest frustrations, and dream solutions. Listen for the words they use—that’s your marketing copy writing itself.

Don’t forget negative personas—people you don’t want as customers. Chronic complainers, price-shoppers who’ll switch for a penny saved, or customers whose needs don’t align with your strengths. Knowing who to avoid saves resources and headaches.

Competitor Assessment Methods

Studying competitors isn’t about copying them. It’s about understanding the playing field and finding gaps you can exploit.

Direct competitors offer similar products to the same audience. Indirect competitors solve the same problem differently. For a project management tool, direct competitors might be Asana or Monday.com. Indirect competitors? Excel spreadsheets, pen and paper, or simply winging it.

Start with the basics: pricing, features, positioning, and marketing channels. But dig deeper. What complaints appear in their reviews? Which features do customers rave about? Where are they weak?

Mystery shopping works wonders. Sign up for competitor trials. Join their email lists. Contact their sales teams. Experience their customer journey firsthand. You’ll spot friction points and opportunities they might miss.

Track their marketing campaigns. Tools like Facebook Ad Library show their current ads. Google Alerts notify you of new content or mentions. This intelligence helps you anticipate moves and counter effectively.

But here’s the kicker: don’t become obsessed. Competitor analysis should inform, not dictate your strategy. If you’re always reacting to competitors, you’ll never lead the market.

SWOT Analysis Framework

SWOT analysis sounds like business school homework, but it’s actually brilliant in its simplicity. Strengths, Weaknesses, Opportunities, Threats—four quadrants that reveal your deliberate position.

Strengths are your superpowers. What do you do better than anyone else? Maybe it’s customer service, product quality, or market knowledge. These aren’t aspirations; they’re current realities backed by evidence.

Weaknesses require brutal honesty. Limited budget? Small team? Weak brand recognition? Acknowledging weaknesses isn’t admitting defeat; it’s identifying areas for improvement or creative workarounds.

Opportunities exist in market gaps, emerging trends, or competitor weaknesses. Perhaps new regulations favour your approach. Maybe shifting consumer preferences align with your values. Opportunities are external factors you can exploit.

Threats loom as potential disruptions. New competitors, changing technology, economic downturns, or shifting regulations. You can’t always prevent threats, but you can prepare for them.

The magic happens when you cross-reference quadrants. How can strengths capitalise on opportunities? Which weaknesses leave you vulnerable to threats? Can you convert weaknesses into strengths or threats into opportunities?

For instance, a small marketing agency might list “small team” as a weakness. But cross-referenced with the opportunity of “businesses seeking personalised service,” suddenly that weakness becomes a strength: “boutique agency with dedicated attention.”

Update your SWOT quarterly. Markets shift, competitors evolve, and your capabilities change. What was a strength last year might be table stakes today. What seemed threatening might become irrelevant.

Market Segmentation Strategies

One size fits nobody. Market segmentation divides your audience into distinct groups with similar needs, allowing targeted marketing that resonates.

Geographic segmentation seems obvious but goes beyond country or city. Climate affects product needs. Urban versus rural changes messaging. Local regulations impact availability. A snow removal service in Florida? Good luck with that.

Demographic segmentation uses measurable characteristics: age, income, education, occupation. But beware stereotypes. Not all millennials are broke avocado-toast addicts. Not all baby boomers fear technology. Use demographics as starting points, not endpoints.

Psychographic segmentation explores values, attitudes, and lifestyles. Two people with identical demographics might have opposite psychographics. One values sustainability and pays premium for eco-friendly products. Another prioritises convenience regardless of environmental impact.

Behavioural segmentation focuses on actions: purchase history, usage rate, brand loyalty, benefits sought. Your best customers might be worth ten times more than average ones. Shouldn’t your marketing reflect that?

Here’s where it gets clever: multi-variable segmentation combines approaches. “Environmentally conscious urban professionals aged 30-45 who purchase premium products monthly” is far more practical than “adults who care about the environment.”

Test your segments with pilot campaigns. Theory meets reality when you launch targeted messages. Some segments respond brilliantly. Others ignore you completely. Data beats assumptions every time.

Don’t over-segment. Managing fifty micro-segments becomes a nightmare. Start with 3-5 primary segments. You can always subdivide later as you learn more.

The endgame? Personalisation at scale. When you understand segment needs deeply, you can craft messages that feel personally written for each reader. That’s when marketing becomes powerful.

Building Your Marketing Strategy

Setting SMART Goals

Goals without structure are just wishes. SMART goals transform vague aspirations into achievable targets that drive real progress.

Specific means no ambiguity. “Improve online presence” tells you nothing. Increase organic website traffic from search engines to our product pages” gives clear direction. Everyone knows exactly what success looks like.

Measurable requires numbers. How will you know you’ve succeeded? Set quantifiable metrics: visitor numbers, conversion percentages, revenue figures, or customer counts. If you can’t measure it, you can’t manage it.

Achievable keeps you grounded. Shooting for the moon sounds inspiring until you crash and burn. Consider your resources, market conditions, and historical performance. Stretch goals motivate; impossible goals demoralise.

Relevant ensures fit with broader business objectives. Your marketing goals should directly support company strategy. If the business prioritises profitability, don’t set goals around unprofitable market share gains.

Time-bound creates urgency. “Someday” never arrives. Set deadlines: end of quarter, within six months, by year-end. Deadlines force action and prevent endless procrastination.

Layer your goals: annual objectives break into quarterly targets, which divide into monthly goals, then weekly tasks. This cascade ensures daily activities connect to long-term vision.

Document everything. Written goals are 42% more likely to be achieved than those kept in your head. Share them with your team. Public commitment increases accountability.

Budget Allocation Principles

Money talks, but in marketing, it needs to say the right things to the right people. Budget allocation determines which strategies live or die.

Start with the percentage method. Most companies allocate 5-12% of revenue to marketing. Startups or companies in growth mode might push 15-20%. Established brands in stable markets might spend just 2-3%.

The 70-20-10 rule provides a framework. Invest 70% in proven channels that consistently deliver results. Allocate 20% to emerging opportunities showing promise. Reserve 10% for experimental tactics that could become tomorrow’s winners.

Channel allocation depends on your audience and objectives. B2B companies might weight LinkedIn and content marketing heavily. B2C brands might favour Instagram and influencer partnerships. There’s no universal formula.

Don’t forget hidden costs. That “free” social media strategy requires time, tools, and possibly freelance support. Content marketing needs writers, designers, and distribution. Factor in all costs, not just ad spend.

Build in testing budget. Without experimentation, you’ll never discover new opportunities. Set aside funds specifically for trying new channels, messages, or audiences.

Channel Selection Criteria

Choosing marketing channels isn’t about being everywhere; it’s about being where it matters. Each channel requires different resources, skills, and strategies.

Audience presence tops the list. Where does your target market spend time? B2B decision-makers might live on LinkedIn. Gen Z consumers might exclusively use TikTok and Instagram. Fish where the fish are.

Consider the customer journey stage. SEO and content marketing work brilliantly for awareness and research phases. Email marketing and retargeting excel at conversion. Customer communities and loyalty programmes retain and upsell.

Resource requirements vary dramatically. PPC campaigns can launch tomorrow with budget. SEO takes months to show results. Video marketing needs production capabilities. Email requires list building and content creation.

Honestly, most businesses try to juggle too many channels poorly rather than mastering a few. Better to dominate three channels than dabble in ten.

Measure channel ROI religiously. Some channels generate leads cheaply but with low quality. Others cost more but deliver customers with higher lifetime value. Look beyond surface metrics.

Competition affects channel viability. Saturated channels cost more and convert less. Sometimes the best strategy involves finding underutilised channels where you can dominate.

Implementation and Execution

Timeline Development

A marketing plan without a timeline is like a recipe without cooking times—you might end up with something edible, but probably not what you intended.

Work backwards from major objectives. If you need 1,000 new customers by year-end, calculate monthly acquisition targets. Then determine what marketing activities must happen when to hit those numbers.

Account for lead times. SEO might take 6-9 months to show considerable results. PR campaigns need 2-3 months of preparation. Product launches require coordinated efforts across multiple channels. Build these realities into your timeline.

Create dependencies and milestones. Website redesign must complete before launching PPC campaigns. Content calendar needs approval before writers start producing. Email automation requires list segmentation first. Map these connections.

Buffer for reality. Things go wrong. Approvals take longer. Vendors miss deadlines. Campaigns flop. Build 20% buffer time into vital path activities. You’ll thank yourself later.

Team Roles and Responsibilities

Clarity prevents chaos. When everyone knows their role, marketing runs smoothly. When responsibilities blur, things fall through cracks.

Define ownership clearly. Who approves budgets? Who writes content? Who manages vendors? Who analyses results? Single points of accountability prevent finger-pointing when things go sideways.

Match skills to tasks. Your data analyst probably shouldn’t write creative copy. Your graphic designer might not excel at budget spreadsheets. Play to strengths while developing new capabilities.

Small teams require versatility. In startups, one person might handle social media, email marketing, and content creation. That’s fine, but prioritise ruthlessly. Better to excel at fewer things than fail at everything.

Consider outsourcing strategically. Agencies, freelancers, and consultants can fill gaps without permanent headcount. Jasmine Web Directory lists marketing service providers who can supplement your team’s capabilities.

Regular check-ins maintain harmony. Weekly tactical meetings keep execution on track. Monthly deliberate reviews ensure you’re heading in the right direction. Quarterly planning sessions adjust course based on results.

Marketing Mix Optimisation

The classic 4 Ps—Product, Price, Place, Promotion—still matter, but modern marketing adds People, Process, and Physical Evidence. Optimising this mix multiplies results.

Product isn’t just features; it’s the complete solution to customer problems. Sometimes the best marketing move is improving the product based on customer feedback rather than spending more on promotion.

Pricing strategy affects perception. Premium pricing can actually increase demand by signalling quality. Freemium models lower barriers but require different conversion strategies. Test pricing carefully—it’s easier to lower prices than raise them.

Place encompasses all distribution channels. Online, retail, direct sales, partners—each requires different support. Your website might be your primary “place,” requiring constant optimisation for conversion.

Promotion includes all communication tactics. But here’s the thing: integration multiplies impact. When PR, content marketing, social media, and advertising tell consistent stories, the message resonates stronger.

People—your team and customer-facing staff—embody your brand. Their knowledge, attitude, and service quality affect customer perception more than any advertisement. Invest in training and culture.

Process determines customer experience. How easy is purchasing? How quickly do you respond to enquiries? How smooth is onboarding? Optimise every touchpoint for friction-free experiences.

Performance Tracking Systems

What gets measured gets managed. But measuring everything creates noise. Focus on metrics that matter for decision-making.

Leading indicators predict future performance. Website traffic, email subscribers, and social engagement suggest what’s coming. Lagging indicators like sales and revenue show what happened. You need both.

Attribution modelling reveals what’s really working. Last-click attribution gives all credit to the final touchpoint, ignoring the journey. Multi-touch attribution distributes credit across interactions. Choose models that reflect your sales cycle.

Dashboards democratise data. When everyone sees key metrics daily, accountability increases. Marketing becomes transparent, not mysterious. Tools like Google Data Studio make this accessible even for small teams.

Regular reporting rhythms maintain momentum. Daily metrics for campaigns in flight. Weekly reports for tactical adjustments. Monthly analysis for intentional decisions. Quarterly reviews for major pivots.

But beware analysis paralysis. Perfect data doesn’t exist. Make decisions with 80% confidence rather than waiting for 100% certainty. Speed often beats precision in marketing.

Measuring Success and ROI

Key Performance Indicators

KPIs are your marketing compass, but choosing the wrong ones sends you off course. Select metrics that directly connect to business objectives.

Customer Acquisition Cost (CAC) reveals productivity. Calculate total marketing spend divided by new customers acquired. If CAC exceeds customer lifetime value, you’re literally paying to lose money.

Conversion rates indicate effectiveness at each funnel stage. Website visitors to leads. Leads to opportunities. Opportunities to customers. Small improvements compound into major gains.

Customer Lifetime Value (CLV) justifies acquisition spending. A customer worth £10,000 over their lifetime warrants different investment than one worth £100. This metric transforms budget discussions.

Return on Marketing Investment (ROMI) proves your worth. Revenue generated minus marketing cost, divided by marketing cost, multiplied by 100. Positive ROMI justifies budget increases.

Brand awareness metrics matter for long-term growth. Share of voice, aided and unaided recall, and sentiment analysis indicate market position. These “soft” metrics predict future “hard” results.

Analytics Tools and Platforms

Modern marketing generates massive data. The right tools transform this into achievable insights.

Google Analytics remains foundational. Free, powerful, and constantly improving. Track website behaviour, conversion paths, and attribution. Most businesses use 10% of its capabilities.

CRM systems like HubSpot or Salesforce connect marketing to sales results. See which campaigns generate not just leads, but revenue. This closed-loop reporting proves marketing’s value.

Social media analytics reveal engagement quality, not just quantity. Native platform analytics show reach and engagement. Third-party tools like Sprout Social provide competitive intelligence and sentiment analysis.

Email marketing platforms track opens, clicks, and conversions. But dig deeper: which subject lines work? What send times maximise engagement? Which segments respond best?

Marketing automation platforms orchestrate complex campaigns while tracking every interaction. They reveal the complete customer journey from first touch to final purchase.

Adjustment Strategies

Plans are worthless, but planning is everything. Markets change, competitors react, and customers evolve. Your marketing plan must adapt or die.

Set review triggers beyond calendar dates. Important metric changes, competitive moves, or market shifts should prompt immediate review. Don’t wait for quarterly meetings if daily data screams for attention.

A/B testing enables constant improvement. Test everything: headlines, images, calls-to-action, email send times, ad copy. Small tests reveal big opportunities. Just test one variable at a time for clear results.

Kill underperformers quickly. That campaign you love but customers ignore? End it. Those channels consuming budget without results? Redirect funds. Emotional attachment to failing tactics wastes resources.

Scale winners aggressively. When something works, double down before competitors notice. Success in marketing is often temporary—exploit it while you can.

Document lessons learned. Why did that campaign fail? What made that channel successful? Build institutional knowledge so you don’t repeat mistakes or lose winning formulas.

Common Pitfalls and Solutions

Avoiding Analysis Paralysis

Perfect information doesn’t exist. Waiting for complete data means never starting. The cost of delay often exceeds the risk of imperfect action.

Set decision deadlines. Give yourself one week to choose channels. Two weeks for message development. One month for campaign planning. Constraints force decisions.

Use the 80/20 rule. Focus on the 20% of data that drives 80% of decisions. Customer feedback, conversion rates, and revenue impact matter more than vanity metrics.

Start small and iterate. Launch pilot campaigns to test assumptions. Use results to inform larger investments. This reduces risk while maintaining momentum.

Budget Constraint Management

Limited budgets require creativity, not surrender. Some of history’s best marketing campaigns emerged from constraints.

Focus beats spread. Better to dominate one channel than dabble in five. Concentration creates proficiency, output, and recognition.

Employ owned media first. Your website, email list, and social followers cost nothing to reach. Optimise these before buying attention elsewhere.

Partner strategically. Joint ventures, affiliate programmes, and co-marketing spread costs while expanding reach. Find non-competitive businesses targeting similar audiences.

Test with minimum viable campaigns. Spend £100 on Facebook ads before committing £10,000. Run email tests with 500 subscribers before blasting 50,000. Small tests prevent big mistakes.

Team Match Issues

Marketing doesn’t operate in isolation. Misalignment with sales, product, or leadership undermines even brilliant plans.

Create service level agreements with sales. Define what constitutes a qualified lead. Agree on handoff processes. Set mutual goals. When marketing and sales row together, the boat moves faster.

Involve partners early. Surprising executives with a completed plan guarantees resistance. Include key players in planning to ensure buy-in and support.

Communicate progress regularly. Weekly updates prevent surprises. Monthly reports maintain visibility. Quarterly business reviews demonstrate value. Transparency builds trust.

Celebrate wins together. When marketing generates leads that sales converts, both teams win. Share credit generously. Success has many parents; failure is an orphan.

Future Directions

The marketing domain shifts constantly, but certain trends are reshaping how we plan and execute marketing strategies. Understanding these directions helps future-proof your marketing plan.

Artificial intelligence isn’t replacing marketers; it’s amplifying their capabilities. Predictive analytics identify likely buyers before they know they’re buying. Chatbots handle routine enquiries, freeing humans for complex conversations. Content generation tools produce first drafts in seconds, not hours. The winners will be those who blend human creativity with machine productivity.

Privacy regulations and cookie deprecation are forcing a rethink of digital marketing. Third-party data is disappearing. First-party data becomes gold. Building direct relationships with customers isn’t just nice to have; it’s survival. Email lists, community building, and owned media matter more than ever.

Personalisation at scale is becoming table stakes. Customers expect relevant experiences, not generic broadcasts. Dynamic content, behavioural triggers, and segment-specific messaging are minimum requirements. Mass marketing is dying; mass personalisation is rising.

Video dominates content consumption, but not just any video. Short-form, authentic, and valuable content wins. TikTok and Instagram Reels aren’t just for dancing teenagers anymore. B2B buyers watch video reviews. Decision-makers consume educational content. If your marketing plan ignores video, you’re invisible to growing segments.

Sustainability and social responsibility influence purchase decisions increasingly. Consumers research company values, not just product features. Your marketing plan must authentically communicate purpose beyond profit. Greenwashing gets exposed quickly in our transparent world.

The creator economy offers new partnership opportunities. Influencers, thought leaders, and content creators have built audiences you want. But collaboration requires authenticity, not just payment. Choose partners who genuinely align with your brand values.

Omnichannel experience becomes mandatory. Customers start researching on mobile, continue on desktop, visit stores, and purchase through apps. Your marketing plan must create smooth experiences across touchpoints. Channel silos create customer frustration.

Voice search and conversational commerce change how people find and buy products. Optimising for “near me” searches and natural language queries becomes needed. Your marketing plan should consider how people speak, not just how they type.

Community building trumps audience building. Audiences consume content passively. Communities engage actively. They create content, support each other, and become brand advocates. Investment in community management multiplies marketing impact.

Measurement evolves beyond last-click attribution. Multi-touch attribution, incrementality testing, and marketing mix modelling provide clearer pictures of what really drives results. Your future marketing plan needs sophisticated measurement approaches.

The subscription economy changes customer relationships. One-time purchases become ongoing relationships. Marketing’s job extends beyond acquisition to retention and expansion. Lifetime value optimisation becomes more important than initial conversion.

Real-time marketing requires different planning approaches. Trending moments, cultural events, and viral opportunities demand quick responses. Build flexibility into your marketing plan for spontaneous creativity.

Here’s the bottom line: marketing plans must become more adaptive, data-driven, and customer-centric. The days of annual plans carved in stone are over. Successful marketing requires continuous planning, testing, and adjustment.

But fundamentals remain constant. Understanding customers deeply. Delivering genuine value. Building trust through consistency. Measuring what matters. These principles transcend tactics and technologies.

Your marketing plan is a living document, not a museum piece. Review it monthly. Update it quarterly. Overhaul it annually. Stay curious about new approaches while grounding decisions in data.

The best marketing plan is one that gets implemented, measured, and improved. Perfect plans that never launch achieve nothing. Imperfect plans that evolve through execution achieve everything.

Remember, every successful business started with a simple marketing plan that grew more sophisticated over time. Whether you’re launching a startup or leading an enterprise, the principles remain the same: know your audience, deliver value, measure results, and keep improving.

The future belongs to marketers who blend analytical rigour with creative courage. Who test constantly but commit fully. Who plan thoroughly but adapt quickly. Your marketing plan should reflect this balance.

Now stop planning and start doing. The best time to implement your marketing plan was yesterday. The second-best time is now. Your customers are waiting, your competitors aren’t sleeping, and your business needs growth. What are you waiting for?