My Next Mattress

My Next Mattress is a UK online mattress and bed retailer, the trading name of JBJ Midlands Ltd, run from a warehouse in the Leicester area that holds large stock for fast dispatch. The product range is wide for a specialist: mattresses in memory foam, pocket sprung, open coil, Geltex and fibre, available from single up to super king, plus bed frames, divan beds, mattress protectors, pillows and the smaller bedding bits that tend to get overlooked. Prices start at 79 pounds, which puts My Next Mattress within reach of someone replacing a spare-room mattress without much of a budget to spend.

Mattress types and price range

What gives the catalogue some shape is the brands page. Instead of listing every label on the market, My Next Mattress offers a curated selection picked for value and quality, so the options are narrowed before browsing begins. A buyer who knows nothing about coil counts can lean on that filtering. The mattress buying guide and the blog, which covers manufacturers and general advice, add reading material that actually supports a purchase decision. It is the sort of editorial depth that makes a business directory listing worthwhile, because a cautious buyer who clicks through will find more than a product grid.

Hotel mattress compliance

The detail that sets My Next Mattress apart from a standard bed shop is the dedicated hotel mattress range. These products are listed as BS 7177 and Crib 5 fire-regulation compliant, which is the standard hospitality buyers are legally required to meet. That is not a line aimed at someone kitting out a spare room; it is aimed at a buyer furnishing guest rooms who needs documented compliance before approving an order.

Serving guesthouse and hospitality buyers

Stocking that range shows My Next Mattress understands a second customer type and has built for it deliberately. A guesthouse owner replacing a dozen beds and a household buying one are not the same buyer, and My Next Mattress has carved out a path for both. The fire-regulation framing is specific enough that it reads as genuine trade provision rather than a consumer label dressed up to sound official.

Sleep trial, finance options, customer support

On the consumer side, the headline reassurance is a 60-night sleep trial. There is a condition worth reading before assuming it is entirely free: the trial requires a mattress protector purchase at checkout. That is a reasonable term, since a returned mattress needs to be resaleable, but it is the kind of thing a shopper should clock up front so the trial does not arrive with an unexpected condition attached.

Buying through My Next Mattress is set up to be flexible. Finance runs through Klarna and Payl8r, both buy-now-pay-later options, so a larger order can be spread over time in instalments. Delivery covers the whole of the UK, and the warehouse stock is meant to enable fast dispatch, though any individual order's speed is only verifiable once it lands. A LiveChat widget is on the site and the customer service team works seven days a week, which is more availability than most online-only retailers offer.

Contact information and accessibility

Contact details are present but not made easy to find. My Next Mattress lists a phone number and an email, plus a LiveChat option for quick questions, yet the email address is buried in the Terms and Conditions page rather than sitting on the homepage where a first-time visitor would look. The registered office address is published. None of it is hidden exactly, but a shopper who wants to call before ordering will have to dig a little.

Outside the site, the reputation of My Next Mattress is broadly positive and well documented. On Trustpilot, My Next Mattress has roughly 5,907 reviews at a four-star rating, with some pages putting the score at around 4.6 out of 5. That volume makes the figure hard to skew. Reviews.io tells a more mixed story, with several customers flagging delivery delays, and RatingFacts shows a lower score of 3.57 out of 5 from 138 reviews. The gap between the Trustpilot figure and the RatingFacts score is worth noting, and the recurring delivery complaints across platforms are the clearest pattern in an otherwise solid reputation.

The delivery friction is the one thread that runs through the negative feedback on My Next Mattress consistently. The fast-dispatch promise is better treated as a best case, not a guarantee. For a single mattress at the lower end of the range that is a manageable inconvenience; for a hotel buyer on a refurbishment schedule, the seven-day support line is the right place to get a realistic timeline pinned down before placing a bulk order. The breadth of stock, the trade-focused hotel range, and the scale of Trustpilot feedback all point to a retailer with genuine depth, offset by delivery reliability that the review record says is not yet consistent.