Someone in a small New York apartment needs a piece of furniture that sleeps a guest at night and disappears into a living room by day, and a futon store is the obvious first stop. That is the problem Big Apple Futons once solved, selling futons, sofa beds, and mattresses to city dwellers short on square footage. The trouble now is that the address a shopper would follow to reach it leads nowhere useful. Typing bigapplefuton.com into a browser today returns a GoDaddy parking page, the generic notice that the domain "is parked free," with no catalog, no store hours, and no way to buy anything.

Website status and access

That single fact reshapes any honest assessment of Big Apple Futons. A review is supposed to tell a reader whether a site is worth their time, and here the site itself has nothing on it. The web address that this listing points to is a parked domain held by a registrar, not a working shopfront. Anyone hoping to browse frames or compare mattress thicknesses will land on an empty page and bounce straight back out.

Parked domain with no storefront

Piecing together the older third-party records gives a clearer picture of what the business used to be. Big Apple Futons, which also traded as Big Apple Futon and More and as Big Apple Style Furniture, was a Manhattan retailer built around futons and convertible sofa beds.

Business history and locations

The range extended into mattresses, a choice of fabrics, and furniture reupholstery, which is a genuinely useful service for anyone trying to refresh a couch instead of hauling it to the curb. Over the years it operated from a few locations, including West 30th Street, Third Avenue, and later East 23rd Street. That kind of movement across Manhattan can signal a business chasing better rent or foot traffic, and it fits a small retailer trying to stay afloat in an expensive market. Those addresses are mainly context now, since directory after directory stamps the physical stores of Big Apple Futons as closed.

Services offered

The outside reviews for Big Apple Futons do not amount to much, and what little is there leans discouraging. Yelp carries two separate entries for the operation: one with 21 reviews and another sitting at three stars across 11 reviews, and both are flagged as closed. Three stars is a middling score to begin with, and the closure notice stacked on top says enough about how the run ended. Splitting across two listings also fragments whatever goodwill the store had, so no single page shows a strong body of praise.

Customer reviews across platforms

Elsewhere the tone gets rougher. A Birdeye listing surfaces negative feedback, with customers describing damaged and lumpy furniture and weak support after the sale. Yellow Pages hosts a complaint that mentions bed bugs, which is about the worst thing a shopper can read before buying anything upholstered. The Better Business Bureau shows a related Big Apple Style Furniture profile, but it is not accredited and carries no rating in the results, so it adds nothing reassuring to the picture. A Facebook page under the Bigapplefuton handle exists, though its content could not be opened.

Negative feedback on quality

Put those fragments side by side and the pattern is consistent. The visible sentiment skews negative across more than one platform, the complaints cluster around product quality and follow-up, and the recurring note that the stores have shut confirms this is a business winding down or already gone rather than one a customer can still visit.

Pattern of closure signals

The contact trail for Big Apple Futons follows the same downward line. The live page shows none, since the parked page has nothing to display. Older directories preserve a phone number and the past street addresses, but those belong to shuttered locations. A number that rings out at a closed store is not a working contact route, and a shopper who dials it is unlikely to reach anyone who can sell them a frame or honor a warranty. There is no contact form, no posted hours, and no staffed address a buyer could actually walk into.

Contact information and availability

There is a narrow case for the entry on Big Apple Futons still holding some value as a historical marker. If a former customer is trying to track down an old order, chase a repair, or simply confirm what happened to a store they once used, the collected names, the phone number, and the trail of addresses give them a starting thread to pull. The reupholstery service was one genuine point of difference while the doors were open, a repair option offered alongside the retail floor. That counts as a modest but useful role. It is not the same as a store anyone can shop at, and the listing should not be mistaken for a live retailer.

Historical value for former customers

Weighed as a place to actually buy a futon, Big Apple Futons does not hold up. The website is a dead parking page, the storefronts are closed, and the surviving reviews lean sour on both the goods and the service. Someone in the city who genuinely needs a convertible bed today would be far better served walking into a working chain like The Futon Shop, which keeps live inventory, current pricing, and a staff that answers the phone. Against that kind of alternative, Big Apple Futons reads as a closed chapter, worth noting for the record and little else. What remains of Big Apple Futons is a memory in the directories, not a shop with its lights on, and any reader arriving with a purchase in mind should treat this entry as a signpost to the past.


Business address
Big Apple Futon
259 West 30th Street,
New York,
NY
10001
United States

Contact details
Phone: 212-481-1171