Wine and Champagne Gifts operates as an online gift retailer specializing in wine and champagne-based gift arrangements for various occasions. The company functions from its location at 501 Church Street NE, Suite 104 in Vienna, Virginia, positioning itself within the specialty gift industry with a focus on alcoholic beverage gift combinations. Their business model centers on curating gift baskets that pair wines and champagnes with complementary items like artisan cheeses, chocolates, and gourmet foods.

The product catalog spans multiple categories designed for different celebrations and recipients. Wine gift baskets feature bottles from recognized vineyards paired with items such as Godiva chocolates, charcuterie selections, and savory crisps. Champagne gift baskets showcase brands including Veuve Clicquot, Dom Perignon, Moet & Chandon, Bollinger, and Laurent-Perrier. These arrangements come in configurations ranging from simple bottle-and-chocolate combinations to elaborate presentations with multiple accompaniments and accessories.

Personalization services distinguish the company's offerings from standard gift retailers. Customers can request engraved wine bottles with custom messages, dates, or names etched directly onto the glass. Hand-painted bottles represent another customization option, where artists add decorative elements to champagne bottles for occasions like weddings or anniversaries. The company also provides custom corporate gift services, handling bulk orders for businesses sending gifts to multiple recipients with individual shipping addresses.

Accessory options expand beyond the bottles themselves. Gift sets can include Tiffany flute glasses, Riedel wine glasses, corkscrews, and wine openers housed in wooden presentation boxes. These additions allow customers to create more substantial gifts that include both the beverage and the tools needed to enjoy it properly. The combination packages target buyers looking for ready-made solutions that require no additional assembly or coordination.

Pricing structures accommodate various budgets, with products ranging from $50 for basic arrangements to over $500 for premium selections. The website doesn't display comprehensive pricing for all items, requiring customers to browse individual products for specific costs. Corporate clients receive customized quotes based on order volume and specifications. Payment processing occurs after order packing and confirmation rather than automatic charging at checkout.

Delivery services vary by location and urgency. Same-day delivery operates in Northern Virginia and Washington D.C. for orders placed before 2:00 PM EST, covering areas including Ashburn, Sterling, Herndon, Reston, Tysons, Falls Church, Arlington, McLean, and Vienna. This expedited service carries a $50 fee. Standard Virginia deliveries take 24 to 48 hours for Northern Virginia locations and three to five business days for other parts of the state, with delivery fees ranging from $20 to $60.

National shipping utilizes UPS for destinations outside Virginia. Ground service takes approximately one to six business days depending on distance, while expedited options include three-day select, second-day air, and next-day air services upon request. All alcohol shipments require an adult signature at delivery, with recipients needing to present identification proving they're over 21 years old. The company doesn't deliver to P.O. boxes or APO addresses.

Customer reviews on Trustpilot show a 4-star average rating based on 18 reviews. Positive feedback mentions prompt delivery, secure packaging, and responsive customer service for corporate orders. Some customers praise the accommodation of special requests like same-day delivery for forgotten occasions. Negative reviews cite instances of incorrect products being delivered and difficulties reaching customer service when mailboxes were full.

The company maintains multiple communication channels for customer inquiries. Phone support operates at 202-459-8489, with email correspondence handled through contact@wineandchampagnegifts.com. Business operations run Monday through Friday, though specific hours aren't published on the website. Weekend deliveries remain available in select Virginia locations despite regular weekday business hours.

Order processing follows a manual review system where staff confirm details before charging credit cards. This approach allows for address verification and correction if needed but may add processing time compared to automated systems. Billing addresses must match credit card information for security verification. Customers receive email confirmations and tracking information once orders ship.

Special considerations apply during extreme weather conditions. The company restricts chocolate-containing orders to Monday, Tuesday, and Wednesday shipments during hot weather to prevent melting. Winter weather may cause delivery delays due to snow or ice conditions. The company states it's not responsible for delays caused by severe weather, incorrect addresses, or unavailable recipients.

Social media presence includes profiles on Facebook, Instagram, Twitter, LinkedIn, and Pinterest, where the company shares product highlights and seasonal promotions. Their LinkedIn profile indicates 46 followers and describes the business as self-owned, specializing in gift baskets for all occasions. Marketing materials emphasize serving "high-end clients who set the standard for excellence."

For customers seeking alcoholic beverage gifts with personalization options, Wine and Champagne Gifts presents a specialized service focused on the Northern Virginia and national markets. Their combination of curated gift baskets, customization services, and varying delivery speeds addresses different gifting needs and timelines. The manual order processing and signature requirements reflect the regulated nature of alcohol delivery while their same-day service in select areas provides solutions for last-minute gift needs.

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