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Westfield Australia is a multifaceted shopping center that provides various offerings, ranging from an array of retail stores to live performer experiences, catering to a wide array of consumer preferences. Westfield partners with Live Nation, allowing shoppers access to numerous live performances from premier artists in Australia and New Zealand. The shopping center periodically hosts live performances, with recent artists including Thelma Plum and Allday. Shoppers can also participate in competitions for a chance to win concert tickets.

Westfield Australia also offers a membership program, providing various benefits to its members. The Westfield app enhances shopping experiences with features aimed at simplifying planning and searching for favorite stores. The app also offers a digital platform for sending, receiving, and storing Westfield Digital Gift Cards, further enhancing shopping convenience.

Beyond retail and entertainment, Westfield Australia also takes an interest in community activities and environmental sustainability. They've shown this through their 2023 partnership with Netball Australia which includes an array of events and experiences both on and off the court. Additionally, they promote sustainability through simple tips aimed at overhauling the beauty regime of shoppers, encouraging the use of planet-friendly beauty products.

Moreover, in an effort to further facilitate the shopping experience, Westfield Australia provides an online shopping platform, which features click and collect options and delivery services for women's, men's, and kids' product categories. This allows shoppers the flexibility of shopping in-store or purchasing from the comfort of their homes. The center consistently offers events, promotions and benefits, positioning it as a shopping location that offers more than just retail services. They are committed to providing a comprehensive and enjoyable shopping experience to its customers.

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