The Aerial Guys

Running since 1991 and registered as a limited company (No. 11684503), The Aerial Guys is a family-run aerial and satellite installation firm based in Colne, Lancashire, trading from Aerial House on Bond Street. A verifiable registration number and a named address put a paper trail behind what would otherwise just be a friendly trading name. What The Aerial Guys covers is the practical end of getting a television picture into a home: putting up aerials, fixing the ones that have stopped pulling a signal, and dealing with satellite dishes when they drift or fail. None of it is glamorous, all of it is the kind of job people put off until the screen goes blank during something they wanted to watch.

Aerial and satellite services

The service list is broad without straying off-topic. TV aerial installation and repair sit at the centre, alongside satellite TV work for Sky and European satellite setups, Freeview and Freesat configuration, and Sky dish relocation when someone moves a dish or changes the layout of a room. There is also installation help for the streaming-TV boxes people now juggle, covering BT, YouView, TalkTalk and EE TV. A few extras round out what The Aerial Guys handles: TV wall mounting, WiFi installation, and CCTV fitting. That last cluster tells you the engineers are comfortable with low-voltage cabling and bracket work generally, and for a household trying to sort several jobs at once that is a sensible thing to find under one roof.

Coverage across north England

The geography is stated plainly. The Aerial Guys serves residential customers across North England and Yorkshire, describing the patch as a corridor running from Liverpool over to York, and from the Lake District down to Chester. That is a wide area for a firm of this kind, and rather than leave a prospective customer guessing, the site puts a service-area checker on the page so you can confirm your postcode falls inside the catchment before you do anything else.

It is a small feature that saves a wasted phone call, the sort of touch that suggests the company has thought about how people actually arrive at the site. The focus on homes instead of commercial contracts also keeps the offering coherent: this is a company set up to deal with the back bedroom that suddenly has no picture, not with stadium rigging.

Booking and CAI accreditation

Booking can be done online too, which suits a job that is rarely an emergency and can be slotted into a calendar. Pair the area checker with the booking step and the path from curious visitor to scheduled appointment is short. The engineers at The Aerial Guys are described as CAI approved, a reference to the Confederation of Aerial Industries, the trade body for this exact line of work. Membership of a recognised body is not a guarantee of a perfect job, but it means the company has chosen to be measured against an industry standard, and in a field where anyone with a ladder can call themselves a fitter, that distinction matters.

Behind the wefitaerials.com domain

One quirk worth knowing: The Aerial Guys also operates under a second domain, wefitaerials.com, which points at the same company. It is the kind of thing that can briefly confuse someone searching, so it helps to know upfront that the two names lead to the same engineers and the same Colne address.

Reputation on Reviews.co.uk

The reputation side is where The Aerial Guys looks genuinely strong. Through Reviews.co.uk, gathered under the wefitaerials.com identity, the company holds 513 reviews with an average score of 4.94 out of 5. That is a large volume for a regional installer, and a score that high across that many entries is hard to accumulate without doing consistently solid work over a long stretch. A few bad jobs drag a 513-review average down fast, so the figure holding near the top of the scale says something real about the day-to-day standard.

The site also runs its own reviews page powered by Trustist, and Trustist aggregator listings for the business exist at both brand and UK level. Trustpilot, Google or Facebook counts tied specifically to the theaerialguys.co.uk name did not turn up in searches, so the picture leans on the Reviews.co.uk record, but that record is substantial enough to stand on its own.

Reaching the company by phone

Getting hold of The Aerial Guys is straightforward. The phone number, 0800 092 0222, sits on the homepage along with the full postal address, no clicking through menus required. Opening hours are spelled out as well, Monday to Friday from eight in the morning until six, and Saturday from eight until three. There is no email address on the homepage, though that is normal for a trades firm fielding calls all day. For booking a rooftop visit, a phone line and clear hours are the details that count, and both are present.

Transparency runs a bit deeper than the contact box. Publishing the company registration number and a named trading address is more than many small installers do, and it gives a customer something concrete to check before letting someone onto their roof. Combined with the CAI reference and a trading history going back to 1991, it builds a profile of a firm that expects to be looked into. That openness is part of why The Aerial Guys reads as a settled operation rather than a here-today outfit working from a mobile number alone.

If there is a caveat, it is the modest one that the strongest review evidence is anchored to the wefitaerials.com name, so a careful shopper should connect the two domains to read the full feedback. That does nothing to dent the underlying quality of the work the reviews describe; it is simply a navigation wrinkle, and once you know the link the dual branding stops mattering.

Taken together, the long trading history, CAI accreditation, 513 Reviews.co.uk ratings averaging 4.94, and upfront contact details make The Aerial Guys a credible option across that Liverpool-to-York belt. The dual-domain wrinkle is worth knowing, but once you connect wefitaerials.com to the Colne address, the picture is clear: a regional installer that has built a substantial public record over three decades and is willing to be looked into. That combination is less common in this trade than it should be.