Jaks & Co operates as a family-run independent estate agency in South Manchester, specializing in property sales, lettings, and management services primarily across Didsbury, Chorlton, and surrounding areas. Founded in December 2021 by Moharram Rehman, who brings over 15 years of property industry experience, the company positions itself as a fresh alternative to traditional estate agents with an emphasis on personal service and transparent communication. Based at Suite 92, 792 Wilmslow Road in Didsbury, the firm represents a relatively new entrant to Manchester's competitive property market, aiming to differentiate through customer service rather than scale.

The business structure reflects its family-oriented approach, with founder Moharram Rehman serving as Owner and Director alongside her son Junaid Shah, who joined as Director after starting in the industry at age 16. This mother-son partnership forms the core of the operation, with Moharram's extensive background spanning residential sales, lettings, property management, investment, and new developments across Manchester and Cheshire markets. Their stated mission centers on changing negative perceptions of estate agents by prioritizing honesty, trust, and what they call "outstanding service" – a response to what they perceive as the sector's reputation problem, particularly among national chains.

Service offerings cover the full spectrum of residential property transactions, though the scale remains modest compared to established competitors. According to GetAgent data, the firm listed just three properties over a six-month period, with most activity concentrated in M23, M3, and SK4 postcodes. Their sales service includes professional photography, video tours, and virtual viewings, with properties marketed through OnTheMarket rather than the major portals like Rightmove or Zoopla. The company charges a competitive 1% commission on completed sales, positioning them below the typical 1.5-2% charged by many Manchester agencies. For rentals, they offer both tenant-find services at £495 and fully managed options at 10% of monthly rental income.

What distinguishes Jaks & Co's approach is their emphasis on post-negotiation support, positioning themselves as a "personal liaison service" throughout the transaction process. Rather than stepping back once an offer is accepted, they maintain active communication between all parties – buyers, sellers, solicitors, mortgage brokers, and removal companies. This hands-on coordination aims to prevent chain collapses and reduce the stress typically associated with property transactions. Customer testimonials particularly highlight this aspect, with several reviewers praising Moharram's accessibility and problem-solving approach, including one landlord with 25 years' experience calling them "the best agent" they've worked with.

The lettings and property management division serves both landlords seeking tenants and renters looking for homes across South Manchester. Services range from basic tenant-finding to comprehensive management including rent collection, maintenance coordination, property inspections, and compliance handling. The firm emphasizes their qualification in lettings management and their understanding of local rental markets, particularly important given Didsbury's premium pricing compared to other Manchester neighborhoods. Reviews from both tenants and landlords suggest satisfaction with the personal touch, with multiple mentions of Moharram's patience, professionalism, and willingness to provide advice beyond standard agent duties.

Geographic coverage focuses tightly on South Manchester's desirable residential areas, with particular expertise claimed in Didsbury and Chorlton markets. While they advertise services across Manchester city center and South Manchester broadly, their actual inventory appears concentrated in specific postcodes. The firm leverages local knowledge as a key selling point, emphasizing their ability to match properties to specific buyer requirements like school proximity, transport links, or neighborhood character. This hyperlocal focus suits their boutique scale but limits growth potential compared to multi-branch operations covering Greater Manchester.

Customer feedback presents a notably positive picture, with a 5.0-star Google rating from 19 reviews suggesting consistent service delivery despite the small operation size. Reviewers repeatedly mention Moharram by name, indicating the personal relationships formed through direct principal involvement. Comments highlight responsiveness, patience with first-time buyers and renters, and support beyond typical agent duties. The LinkedIn presence shows active engagement with 279 followers and regular property listings, though the limited inventory suggests they're still building market share. Contact options include phone (0161 533 0911), email (info@jaksandco.co.uk), and their website for valuations and inquiries, with office hours presumably following standard business times though not explicitly stated on their website.

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