Total Safes stands as a well-established security provider in the UK market, specializing in the supply, installation, and maintenance of a diverse range of safes for both residential and commercial applications. Founded as a family business in 1945, the company brings more than 75 years of industry experience to their operations, maintaining their family-run structure while building a reputation as comprehensive security specialists. Their primary focus centers on secure storage solutions ranging from standard home safes to high-grade commercial security installations, with expertise that extends across the technical aspects of safe manufacturing, installation, and servicing.

The company's product lineup encompasses a wide spectrum of security options to accommodate varying protection needs and budget constraints. Their inventory includes key-locked safes, electronic models, and fingerprint-activated units with different cash and valuables ratings to match specific insurance requirements. Product descriptions clearly indicate essential specifications such as internal and external dimensions, volume capacity, weight, and fixing options, helping customers make informed selections. Beyond basic security features, many of their offerings provide specialized protection against environmental threats, with fire resistance ratings for paper documents ranging from 30 to 120 minutes and additional options for safeguarding digital media and data storage devices.

One of Total Safes' distinguishing features is their in-house installation service, which they highlight as a competitive advantage in the online safe retail market. Unlike competitors who may outsource this critical aspect of security implementation, the company employs their own team of DBS-checked, fully qualified engineers stationed throughout the UK. This approach ensures consistent quality control during the installation process, which typically occurs within 14 working days of purchase. Their installation capabilities extend to various scenarios including bolting safes to solid floors or walls and chemical installations for safes without fixing holes, though they recommend consulting with insurance providers about the latter method's impact on coverage.

The company's service portfolio extends well beyond basic product sales to include a comprehensive range of security-related offerings. Their safe relocation service helps customers transport existing safes during residential or business moves, with a network of engineers operating from depots in major cities including Manchester, London, Bradford, Telford, and Glasgow. Additional services include safe removals and disposal for unwanted units, specialized installation for above-ground and upper-floor locations, and access to professional locksmiths for maintenance and repair work. For businesses with heightened security needs, they also offer strong room and vault room installations as well as access control systems.

Customer feedback regarding Total Safes appears generally positive across multiple review platforms, with an average rating of 4.77 out of 5 stars from 228 reviews on one site. Clients frequently praise the professionalism and courtesy of the installation teams, timely delivery, and overall service quality. The installation process receives specific commendation, with customers noting the engineers' careful handling of equipment and clear explanations of operational features. While most reviews reflect satisfaction, occasional criticisms mention issues with product functionality or communication during the delivery process, though these appear to be exceptions rather than common experiences.

Total Safes offers standard free mainland UK delivery on their products, a competitive advantage in a market where shipping large, heavy security equipment often incurs significant costs. For installations requiring specialized approaches due to building constraints or unusual locations, the company recommends preliminary site surveys to assess structural integrity and identify potential obstacles like hidden electrical wiring or plumbing. They explicitly note that customers should arrange for structural surveys prior to installing particularly heavy safes on upper floors, and advise preparing installation sites appropriately by removing skirting boards that could compromise security by creating leverage points between the safe and wall.

The company appears to have a solid understanding of insurance requirements, providing clear information about cash and valuables ratings for their products. They explain that all safes have insurance ratings, though not all are approved by the Association of Insurance Surveyors (AiS), an important distinction for customers seeking coverage-compliant security solutions. Their product descriptions include specific insurance coverage values, with models ranging from basic protection for £4,000 in cash (£40,000 in valuables) to high-security options rated for £10,000 in cash (£100,000 in valuables), ensuring customers can match their purchase to their specific insurance policy requirements or recommendations.

Based in Manchester with multiple service depots throughout the UK, Total Safes positions themselves as a nationwide provider with the technical expertise and geographic reach to serve diverse security needs across the country. Their operational structure combines the breadth of services typically associated with large security firms with the personalized approach of a family-owned business. For consumers and businesses seeking reliable security storage solutions backed by professional installation and ongoing support, Total Safes offers a comprehensive package that addresses not just the initial purchase but the entire lifecycle of security implementation, relocation, and eventual disposal.

The company's longevity in a specialized industry suggests stable operations and a sustainable business model built on expertise rather than trend-following. Their focus on employing dedicated engineers rather than contractors demonstrates a commitment to quality control throughout the customer journey. For potential customers researching security options that balance product quality with professional implementation, Total Safes presents itself as an established provider with the credentials and capabilities to address complex security requirements while maintaining the accessibility and service orientation that characterizes successful family businesses.

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