Ness Restoration operates as a disaster recovery company serving Idaho's Treasure Valley since 1991. Founded by Doug Ness, who started in asbestos and radiological cleanup work across the Western United States, the business has spent over three decades handling residential and commercial property damage. The company works throughout Boise, Nampa, Caldwell, Meridian, Eagle, and surrounding communities, responding to emergencies that homeowners and property managers face when water, fire, or mold strikes their buildings.

Water damage restoration forms the core service offering. The process starts with water extraction using industrial equipment to remove standing water quickly. Drying and dehumidification follow, preventing secondary damage and mold growth that can develop within 24-48 hours of initial water exposure. The team uses thermal imaging cameras to find moisture in hidden areas like inside walls and under floors where water travels along paths you can't see. Structural repairs come last, replacing damaged drywall, flooring, and other building materials to bring properties back to pre-loss condition.

Mold remediation carries a five-year warranty on treated areas, guaranteeing no visible microbial regrowth where work was completed. The company holds IAQA council certification and carries specific insurance endorsements for mold and environmental pollution liability, which many general contractors don't have. Technicians use containment barriers and negative pressure systems during removal to prevent spores from spreading to unaffected areas. Third-party inspectors verify the work after completion, providing independent confirmation that mold has been properly eliminated.

Fire and smoke damage cleanup addresses both visible destruction and invisible contamination. The team removes soot residue, treats surfaces, and uses specialized equipment like air scrubbers, ozone generators, and thermal foggers to neutralize smoke odor embedded in materials. Even small kitchen fires that fill a house with white smoke can affect belongings and require professional cleaning. The restoration extends beyond cleanup to include structural repairs for burnt framing, walls, and other damaged building components.

Crawl space services tackle problems that develop below the main living areas. Moisture control prevents wood rot and mold growth on floor joists and subflooring. Interior drainage systems handle groundwater intrusion, which varies by season and can cause repeated flooding. Encapsulation involves installing vapor barriers across floors and walls to block moisture from penetrating the crawl space. White mineral deposits called efflorescence on foundation walls indicate past water problems even when the space currently looks dry.

The company operates 24/7 emergency response but maintains regular office hours Monday through Friday from 9 AM to 5 PM for administrative matters. Insurance billing gets handled directly by Ness Restoration staff, who work with adjusters to establish scope and pricing before reconstruction begins. For customers not filing insurance claims, payment plans make restoration work more affordable. Deductibles aren't required upfront to start emergency drying work, though customers remain responsible for that amount once insurance approves the claim.

IICRC certification covers the restoration team's training in industry standards for water damage, fire cleanup, and mold remediation. The company also holds Lead Safe Certified Firm status for working on older homes. Fred, a key field operations manager who's been with the company since 2013, oversees deconstruction, drying, and mold remediation processes on job sites. His background combines construction skills with certification in water and mold restoration.

Storm damage restoration handles roof repairs, siding replacement, debris removal, and structural fixes after severe weather. Flood cleanup extracts water rapidly and dries affected areas to prevent mold development. The company accepts payment from major insurance carriers including State Farm, Allstate, Farmers, Geico, Liberty Mutual, Nationwide, Travelers, and others. Customers can reach the business at 208-466-7594 for both emergency situations and scheduled inspections at their office located at 2650 S Cole Road, Suite B, in Boise.

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