Cool Air Tech operates as a residential HVAC contractor serving Orange County, California, since 1996. The family-owned business, founded by Bill and Trish McIntosh, focuses exclusively on home heating and air conditioning services. They handle repair, maintenance, installation, and replacement of HVAC systems across multiple Orange County communities.

The company holds California State License Board certification number 745012 and maintains EPA certification for their technicians. Their service area covers Aliso Viejo, Anaheim Hills, Brea, Costa Mesa, Irvine, Laguna Niguel, Newport Beach, Newport Coast, Tustin, Yorba Linda, and surrounding Orange County locations. They've accumulated over 1,000 five-star reviews and received more than 300 awards based on price, service, and customer experience metrics.

Their repair services address common AC problems including refrigerant leaks, unresponsive thermostats, frozen evaporator coils, loud outdoor units, and blower motor failures. The technicians work on all major brands including Carrier, Lennox, Trane, American Standard, Tempstar, Rheem, Goodman, and York. They provide diagnostics for heating and cooling issues, explaining problems clearly before recommending repairs.

Installation services cover new system deployments and equipment upgrades. The company offers free in-home estimates for new AC installations, with proper sizing calculations based on square footage and home layout. They provide a 10-year labor warranty on most installations, which they claim as the longest warranty period in Orange County. Financing options are available for qualifying customers through their heating and air financing program.

Preventive maintenance forms a core service component, with their 20-point tune-up covering airflow checks, filter replacement, refrigerant level verification, coil cleaning, thermostat calibration, electrical safety inspection, and drain line flushing. The company recommends annual spring maintenance before summer heat arrives. Their tune-up special runs at $89.95, reduced from the regular price of $149.95.

The business structure emphasizes direct owner involvement. Customers work directly with Bill McIntosh, the owner, which the company positions as a cost-saving advantage. This approach eliminates middleman markups and allows for personalized service decisions. Their slogan "Deal Direct with the Owner and Save" reflects this business model.

Current promotional offers include $400 off new equipment purchases, $20 off heating and air conditioning repairs, and the discounted tune-up special. Repairs come with a 30-day warranty. The company maintains 24/7 availability for emergency services, though standard business hours aren't specified on the main website content.

Cool Air Tech's technical capabilities extend to various system types. They install traditional central air systems, high-efficiency models that qualify for rebates, and zoned ductless mini-split systems. The technicians receive factory training for multiple brands, allowing them to service diverse equipment types. Their EPA certification enables legal refrigerant handling during repairs and installations.

The company's longevity spans 28 years in the Orange County market. This experience translates into familiarity with local climate conditions and common HVAC challenges specific to Southern California homes. They understand the region's cooling demands during hot summers and moderate heating needs during mild winters.

Customer testimonials highlight responsive service and technical competence. One review from Alero Co. Design firm mentions Cool Air Tech's work on multiple dental office builds, noting their understanding of specialized equipment wiring and safety compliance requirements. This suggests capability beyond basic residential work, though the company maintains its residential focus.

Contact options center on their main phone line at 714-731-9292, with a toll-free number at 800-453-0444. The company also accepts online service requests through their website. They promise prompt response times, with same-day service availability for many repair situations. Emergency services operate outside standard hours for urgent HVAC failures.

The business philosophy emphasizes transparency in pricing and honest recommendations. They provide clear explanations of necessary repairs without pressure tactics or surprise upsells. This approach aligns with their family business identity, treating customers as extended family members rather than transaction numbers.

Cool Air Tech's market position benefits from industry recognition. They've maintained consistent high ratings across review platforms, earning what they describe as Super Service Award status for multiple consecutive years. These accolades come from customer feedback on pricing fairness, service quality, and overall experience metrics.

The company's specialized focus on residential HVAC distinguishes them from contractors who split attention between commercial projects, plumbing, or other trades. Every technician specializes in home heating and cooling systems, allowing deeper expertise in residential comfort solutions. This specialization strategy has sustained the business through nearly three decades of Orange County market changes.


Business address
Cool Air Tech Air Conditioning & Heating
13681 Newport Ave Ste 8180,
Tustin,
CA
92780
United States

Contact details
Phone: 714-731-9292