Texas Direct Roofing operates as a residential roofing contractor and general construction company serving North Texas and East Texas regions. The company specializes in roof inspections, repairs, replacements, maintenance services, and storm damage restoration for homeowners throughout the Dallas-Fort Worth metroplex and eastern portions of the state. Their service area spans multiple counties, with physical locations established to serve clients across this broad geographic territory.

The company maintains three office locations to serve their Texas clientele. Their headquarters sits at 2333 Minnis Drive, Suite A in Haltom City, while a second location operates from 4897 State Highway 121 #260 in The Colony. A third office serves the East Texas region from Tyler, though the specific address isn't prominently displayed. This multi-location approach allows the company to respond to service calls across a wider area than contractors operating from a single base.

Storm damage restoration forms a significant portion of the company's service offerings. Texas weather patterns bring hail, wind damage, and severe thunderstorms that frequently impact residential roofing systems. The company addresses these weather-related issues through emergency response services, damage assessments, and coordination with insurance companies. They assist homeowners through the claims process, from initial inspection through final restoration work.

As a Platinum Preferred contractor with Owens Corning, the company has achieved the manufacturer's highest certification level. This designation requires meeting specific criteria for insurance coverage, business practices, and installation quality. The certification allows them to offer extended warranty options on Owens Corning products that standard contractors cannot provide. This manufacturer backing adds an extra layer of protection for customers choosing their roofing systems.

Financing options exist for customers who need roof replacement but lack immediate funds for the project. The company partners with lending institutions to offer payment plans for both full roof replacements and insurance deductibles. Their financing partners work with various credit profiles, making roof replacement accessible to homeowners who might otherwise delay necessary repairs. The application process happens through their lending partners rather than directly through the roofing company.

Free roof inspections represent one of their standard service offerings. Homeowners can schedule these assessments without obligation to proceed with any recommended work. During inspections, their teams evaluate the current condition of roofing systems, identify any damage or wear issues, and provide detailed reports on their findings. These inspections prove particularly valuable after severe weather events or when homeowners suspect potential problems.

The company handles various roofing materials and systems based on customer preferences and structural requirements. While they work primarily with asphalt shingle installations typical in Texas residential construction, they also address different roofing materials when replacements involve switching from one system to another. Their crews have experience with the installation techniques and building code requirements for various roofing applications.

Customer testimonials appearing on their website describe experiences with different aspects of their service. Several reviews mention project manager Justin Garvey by name, highlighting his communication during insurance claim processes. Customers reference roof replacements along with additional services like gutter installation, window replacement, and patio cover work. Some testimonials describe situations where previous roofing work by other contractors required correction during their projects.

Insurance claim assistance forms a core component of their storm damage services. The company works directly with insurance adjusters during property assessments and claim documentation. They help homeowners understand insurance paperwork, coverage details, and the scope of work covered under their policies. This intermediary role between customers and insurance companies streamlines the claims process for property owners unfamiliar with insurance procedures.

Contact methods include a primary phone line at 817-775-3540 and email correspondence through office@txdroofing.com. The company maintains standard business hours for office operations, though they emphasize availability for emergency situations outside regular hours. Their website provides additional contact forms for service requests and general inquiries about their roofing services.

The company's service philosophy emphasizes transparency in pricing and project execution. They state their commitment to clear communication about costs, project timelines, and work scope before beginning any roofing project. Customer testimonials support these claims, with several mentioning detailed explanations of work requirements and insurance processes. This approach helps establish expectations before work begins.

Beyond basic roofing services, the company performs related exterior work including gutter systems, siding repairs, and general construction projects stemming from storm damage. These additional services allow them to handle comprehensive exterior restoration projects rather than limiting work to roofing alone. Customers needing multiple exterior repairs can coordinate all work through a single contractor.

The company's longevity in the Texas roofing market provides them with knowledge of local weather patterns, building codes, and insurance practices specific to the region. They understand the particular challenges Texas properties face from severe weather events. This regional expertise influences their approach to both preventive maintenance recommendations and restoration techniques following storm damage.

Quality control measures include the use of established roofing manufacturers' products and adherence to installation specifications. Their Platinum Preferred status with Owens Corning requires ongoing training and certification maintenance. These manufacturer relationships provide access to premium materials and warranty programs that benefit end customers through extended coverage periods and manufacturer support.

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