Pro Tech Glass operates as a family-owned custom glass specialist based in Monroe, NC, serving the Greater Charlotte area since 2015. Travis Rigo runs the company with a focus on residential and commercial glass installations, particularly frameless shower doors that have become their signature offering. The business handles everything from initial consultation through final installation, with skilled technicians managing each project step by step.

The shower door offerings break down into frameless, semi-frameless, and framed options, with frameless designs seeing the highest demand. These come in various configurations—hinged, sliding, and bi-fold doors—each designed to fit specific bathroom layouts and functional needs. The frameless approach eliminates visible frames, creating clean lines and a modern aesthetic while making maintenance simpler since there are fewer crevices for mold and soap scum to accumulate.

All shower doors use high-quality tempered glass combined with premium hardware, emphasizing both safety and durability. The custom-build approach means each installation gets tailored to fit the exact dimensions of the space, whether dealing with compact bathrooms or large master suites. This customization extends beyond just sizing—clients can select hardware styles and glass treatments to match their existing bathroom design.

The installation process emphasizes precision and attention to detail. Logan and Dakota typically handle installations as a two-person crew, completing most projects within a couple of hours. They focus on precise alignment, secure hardware mounting, and achieving a perfect fit that ensures doors operate smoothly and seal properly. Customer reviews consistently mention the professional approach and the cleanliness of the installation process—crews clean up after themselves rather than leaving homeowners with a mess.

Beyond residential shower doors, Pro Tech Glass handles commercial glass projects including window replacements, storefronts, and partitions. Their commercial window services focus on energy efficiency through high-performance coatings, tinted glass, and insulated designs that reduce energy costs. Security features include tempered and laminated glass options with reinforced framing and impact-resistant properties for businesses needing enhanced protection.

The service area covers an extensive footprint throughout North Carolina and into South Carolina. In North Carolina, they serve Charlotte, Monroe, Concord, Mooresville, Matthews, Kannapolis, Gastonia, Salisbury, Albemarle, Huntersville, Davidson, Indian Trail, Pineville, Statesville, Cornelius, Belmont, Waxhaw, and numerous other communities. South Carolina coverage includes Fort Mill, Rock Hill, Lancaster, Camden, Pageland, Clover, York, and Chester.

In my opinion, the repair and modification services distinguish Pro Tech Glass from pure installation companies. They'll add strips to existing shower doors to prevent water spray, fix competitor installations that didn't work out right, and provide maintenance guidance for keeping glass looking pristine. That willingness to service existing work—even from other companies—shows confidence in their technical skills.

The consultation process starts with Travis providing quotes and walking clients through available options. He helps customers modify plans to fit budgets rather than pushing the most expensive solutions. Multiple reviews mention him explaining what could be causing problems and providing honest assessments about repair versus replacement. That consultative approach builds trust, especially for homeowners unfamiliar with glass installation specifics.

As a reviewer, the maintenance guidance stands out as a valuable touch. Pro Tech Glass provides specific cleaning recommendations—vinegar or soap-based solutions, regular wipe-downs, proper ventilation to prevent mineral buildup. They make themselves available for follow-up questions about care and adjustments, treating the relationship as ongoing rather than ending once installation finishes. The warranty coverage on installation services and the repair capabilities provide backup if issues develop, though customer feedback suggests problems rarely arise given the quality of the initial installation work.

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