CleanDay London

CleanDay London holds a 9.9 out of 10 on Checkatrade drawn from 233 reviews, which is a far larger pile of feedback than the company has collected on any other platform. That single number does more to establish it than any amount of description, because Checkatrade verifies the work behind the ratings and 233 is a real sample, not a handful of friendly quotes. The rest of the picture is a fairly ordinary London cleaning firm with an unusually wide menu.

The company covers South, West, and Central London and splits its work into residential, carpet and upholstery, and commercial jobs. That breadth is the thing to understand first.

The spread of cleaning on offer

On the domestic side the list runs long: regular weekly cleaning, end of tenancy, deep and spring cleans, one-off visits, after-builders cleanup, and steam cleaning aimed at disinfection. A household could use CleanDay London for a standing fortnightly clean and then call the same firm for the heavy scrub when a lease ends, which is a genuine convenience.

Steam cleaning for disinfection is not something every small cleaner advertises, and its presence suggests CleanDay London has invested in equipment beyond a mop and a vacuum. The after-builders line points the same way, since post-renovation cleanup is dusty, awkward work that scares off casual operators. Whether all of that translates into better results is something only a booking would prove.

End of tenancy and the landlord trade

End of tenancy is clearly a core line for CleanDay London, and it is aimed at the people who need it most: landlords, estate agents, and tenants trying to recover a deposit. This is competitive, deadline-driven work, and a cleaner that lists it prominently is signalling it can handle the checklist a letting agent will inspect against.

Estate agents in particular tend to become repeat customers when a cleaner is reliable, so the fact that CleanDay London names them directly as a client group reads as a deliberate pitch to that trade. It is a sensible focus for a firm working across a rental-heavy city.

Carpet and upholstery work

Carpets and upholstery get their own category, covering carpet cleaning, upholstery cleaning, and carpet steam cleaning. These are the jobs that need machines a household does not own, so pairing them with the general cleaning menu means a customer can arrange a full flat turnaround, floors and sofas included, through one contact. For a tenant chasing a deposit, having CleanDay London handle both the deep clean and the carpets in a single visit removes a headache, since a landlord will often single out a stained carpet as the reason to withhold money.

There is no detail in the brief about the specific methods or drying times, so a careful customer would want to ask before booking a soaked carpet a day before a viewing. The service is listed plainly enough; the specifics are a conversation to have on the phone.

Office and communal-area contracts

The commercial arm is where CleanDay London reaches widest. It handles office cleaning, commercial end-of-tenancy work, after-builders cleanup for businesses, and cleaning for food and beverage venues, fitness centres, schools, and daycare facilities, plus communal-area cleaning for shared buildings. Food premises and daycare settings carry their own hygiene standards, and a cleaner willing to name those sectors is claiming it can meet them, which is a bolder promise than a generic office contract.

Communal-area cleaning is the quiet workhorse of that list. Blocks of flats and managing agents need regular, unglamorous stairwell and hallway cleaning on contract, and it tends to be steady, repeat income for the firm that wins it. That CleanDay London courts both one-off domestic jobs and ongoing commercial contracts shows a business trying to keep two quite different revenue streams running at once.

Where it works and who it serves

The coverage is specific enough to be useful. Named areas include South West, South East, West, West Central, and East Central London, and the site drops in actual neighbourhoods: Clapham, Brixton, Fulham, Wandsworth. That specificity matters to a customer, because a cleaner that names your borough is more likely to turn up on time than one claiming to cover all of Greater London from a single van.

The client list is equally clear: homeowners, landlords, estate agents, tenants, and businesses. It is a broad mix, and I suspect the residential and letting work is the bread and butter for CleanDay London, with the commercial contracts as the growth ambition.

Coverage across South, West, and Central London

What the coverage map does not claim is telling in a good way. There is no boast of blanketing the whole capital, which for a firm this size would be a stretch. Concentrating on South, West, and Central London, with named districts, is the honest version of a service area, and it lets a prospective customer in Sutton or Clapham judge quickly whether they are in range.

The trade-off is that anyone in North or far East London is out of luck, and there is no sign of expansion beyond the areas listed. For the people inside that footprint, though, CleanDay London makes a concrete promise about where it will actually turn up, and that alone puts it ahead of the vaguer citywide operators.

What the reviews and the billing say

Contact is easy, and that counts for something in a trade where a no-show is the common complaint. CleanDay London lists two phone numbers, an email address, and two physical addresses, one in the SW12 postcode and one in Sutton. Two real addresses on a cleaning site is more transparency than the category usually offers, and it gives a customer somewhere to point a complaint if one arises.

On outside ratings the results are mostly strong. Beyond the Checkatrade score, Reviews.io shows a 4.70 average across 10 reviews, with nine of them rated excellent, and there is a Trustpilot page for the site as well. The Testimonials and About pages run by CleanDay London itself, along with Facebook, add first-party quotes, and those should be read as the curated, favourable selection any business puts forward. Taken together, the third-party scores and the self-published praise line up in the same direction, which is reassuring as far as it goes.

One entry cuts against the grain. On Which? Trusted Traders, a customer left a complaint over a billing dispute, citing a rate of 45 pounds an hour and flatly advising others not to use the firm, with no aggregate score attached to soften it. A single unhappy account does not undo the 233 verified Checkatrade reviews behind CleanDay London, and disputes over hours billed are common in hourly cleaning work. Still, it points at the one thing the strong scores do not settle.

Pricing is where the doubt sits. The site has a pricing page, yet the loudest negative voice is specifically about a bill, and a customer reading the glowing Checkatrade tally has no way to know from it whether the hourly rate and the final invoice will match what they expected. Whether the quote holds once the cleaners are actually in the flat and the clock is running is exactly what the reviews leave open.

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