APEX Health Services functions as a home healthcare provider serving Chicago and Illinois communities from multiple office locations across the region. The agency launched in 2008 and has built up a team of over 100 healthcare professionals who handle care for more than 2,000 patients each year. They operate as a locally owned business with their corporate headquarters in Westmont.

The service lineup covers several types of in-home care. Home health nursing brings registered nurses and licensed practical nurses into patients' homes for medical care during recovery from surgery or illness, chronic disease management, or post-hospital transitions. Hospice care addresses end-of-life needs with symptom management, pain control, and support for families navigating terminal diagnoses. Palliative care focuses on comfort and quality of life for people dealing with serious illnesses, even when they're still receiving treatment.

Non-medical home care fills a different role—home health aides assist with daily living activities like bathing, dressing, meal preparation, and companionship. This service targets seniors who need help staying independent at home but don't require nursing-level medical intervention. APEX holds a contract with the Illinois Department on Aging to provide these services under the Community Care Program, which can cover costs for eligible Illinois residents who meet specific requirements.

Transitional care helps bridge the gap when patients leave hospitals or nursing facilities and head home. The agency coordinates equipment like hospital beds and oxygen, arranges medication delivery, and sets up follow-up care to prevent readmissions. They mention achieving less than 2% readmission rates for patients using this service, which sits well below typical hospital readmission benchmarks.

Chronic disease management gets particular attention for several conditions. Cancer care includes coordination with oncology teams, symptom management, and both hospice and palliative options depending on treatment stage. Heart failure programs earned them certification as a specialized provider. Parkinson's disease care brings in physical therapists, occupational therapists, and nurses trained in managing mobility challenges and medication needs specific to that condition.

Veterans receive specialized hospice and palliative care through APEX's participation in the We Honor Veterans program, a partnership between the National Hospice and Palliative Care Organization and the Department of Veterans Affairs. The agency drapes deceased veterans with American flags, works with Blue Star Mothers on veteran support projects, and trains staff on military-specific health issues. They were named Blue Star Mothers Partner of the Year in 2020.

Spiritual and emotional support comes from chaplains, social workers, and trained counselors who work with patients regardless of religious background or beliefs. This includes helping create personalized rituals, providing grief counseling for families, and addressing end-of-life concerns about meaning and legacy. The team handles diverse spiritual needs across different faiths and cultural traditions.

APEX earned accreditation as the first palliative care service in Illinois to meet Standards of Excellence, completing their most recent three-year accreditation survey without deficiencies. They've maintained Home Care Elite status for over 10 years, recognition that places them among the top 100 home health providers nationally. Their certified heart failure program represents another specialized credential in their palliative services.

The agency operates multiple offices to cover their service territory. They have north and south Chicago locations, a DuPage County office in Westmont, a northwest suburbs office in Schaumburg, and a Will County office in Joliet. Their service area extends into Cook, DuPage, Grundy, Will, Lake, Kendall, Kane, and Kankakee counties, with ability to arrange services in additional areas when requested.

Insurance coverage includes Medicare, Medicaid, VA benefits for veterans, and most private insurance plans. The agency assists families with navigating coverage policies and benefits to minimize out-of-pocket costs.

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