MDAnywhere operates as a telemedicine platform that connects patients with licensed physicians through asynchronous online visits. The service has been active since 2019 and focuses on routine and urgent care situations that don't require a physical examination. What sets it apart from many telehealth options is the format—patients complete questionnaires and submit information rather than scheduling video calls or phone appointments.

The platform handles a wide range of medical needs. On the treatment side, patients can seek care for conditions like urinary tract infections, sinus infections, pink eye, skin rashes, eczema, ringworm, shingles, gout, and cold sores. The service also processes prescription refills for ongoing medications, including those for cholesterol, migraines, insomnia, hypothyroidism, and hair loss. Lab test orders and vaccine authorizations are available as well, with results and orders sent directly to the patient's chosen facility.

Pricing follows a transparent structure without subscription requirements. Medical consultations start at $29 and go up to $59 depending on the condition. Laboratory services range from $29 to $79. Doctor's notes, which many people need for work absences, begin at $59. The platform publishes individual prices for each service category, so patients know what they'll pay before starting a visit. If the medical team determines that online treatment isn't appropriate for a particular case, the consultation fee gets refunded.

The process itself takes about five minutes on average. Patients select their condition from a menu, answer a series of medical interview questions, complete their health profile, and upload a selfie for verification. After checkout, the request goes to the medical team for review. Physicians may follow up with additional questions through the secure messaging system if needed. Once treatment is approved, prescriptions go directly to whichever US pharmacy the patient selects—major chains, local independents, or mail-order options all work.

All medical evaluations come from Access Medical Associates, PLLC, staffed by board-certified physicians trained in emergency or family medicine. The founding team brings over 75 years of combined experience in emergency departments and urgent care settings. The medical team reviews requests from 7am to 1am Eastern time every day of the year, including holidays. This extended schedule accommodates people who work non-traditional hours or notice symptoms outside of typical office times.

The platform maintains several credentials that speak to its legitimacy. It holds certification from LegitScript, which vets healthcare businesses for compliance. The Better Business Bureau has also accredited the company. Patient data stays protected under HIPAA guidelines, and the service uses secure messaging for all communications between patients and providers. MDAnywhere does not sell, deliver, or profit from pharmaceuticals—it functions strictly as a medical consultation service, not a pharmacy.

Patients can continue communicating with their assigned physician for up to one week after a visit concludes, which helps if questions come up about a treatment plan or if symptoms don't improve as expected. Visit summaries, prescriptions, and doctor's notes get delivered through a secure patient portal. Text message notifications can be enabled for faster alerts when the medical team completes a review.

Eligibility requires patients to be at least 18 years old in most states, with Alabama and Nebraska requiring patients to be 19 or older. The service operates across the United States, though patients should verify coverage in their specific state before starting a visit. For those with insurance, MDAnywhere can provide documentation to submit claims for reimbursement, though the platform itself doesn't process insurance directly.

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