Charlotte Plastic Surgery: Criswell & Criswell

Who is actually doing the operating when you book at this Ballantyne practice? Both of them, which is the first thing that sets it apart. Charlotte Plastic Surgery: Criswell & Criswell is run by two board-certified plastic surgeons, Dr. Bryan Criswell, who has been at this more than 25 years and was nominated as a Charlotte Magazine Top Doctor in 2017, and Dr. Kara K. Criswell. A husband-and-wife pairing of surgeons is unusual enough that it shapes how the whole site reads, and it answers the question a lot of prospective patients quietly carry: will the person I consult with be the person holding the scalpel.

Two surgeons operating

The surgical menu at Charlotte Plastic Surgery: Criswell & Criswell is what you would expect from an established cosmetic practice, and the site lays it out without padding. Breast work is clearly the center of gravity here: augmentation, augmentation revision, lift, lift combined with augmentation, and reduction all get their own treatment. Body contouring fills out the rest, with liposuction (abdominal lipo included), tummy tucks under the proper name of abdominoplasty, and buttock augmentation listed as a BBL. Facial rejuvenation rounds it off.

Breast procedures dominate the menu

The inclusion of revision procedures is worth pausing on, since a practice that openly handles corrective work on earlier surgeries shows a kind of confidence that a purely first-timer-focused clinic often avoids advertising. The breast lift with augmentation listed as its own combined procedure is a telling detail too, because pairing those two operations is a common patient request and naming it separately means the surgeons see it often enough to treat it as its own thing.

Revision work signals confidence

Alongside the operating room there is an in-house MedSpa, and Charlotte Plastic Surgery: Criswell & Criswell treats it as a genuine second arm rather than an afterthought. Injectables, skin care services, and Latisse are the non-surgical offerings called out by name. Having both tracks under one roof is useful because plenty of people walk in wanting a small refresh and have no intention of surgery, and the recommendation can honestly land on the lighter option when that is the right call.

MedSpa services alongside surgery

The before-and-after gallery at Charlotte Plastic Surgery: Criswell & Criswell is organized by procedure, which is the format that actually helps. Scrolling a generic wall of photos tells you little; being able to go straight to, say, breast reduction results and study only those is how a reasonable person evaluates a surgeon's aesthetic. I find a procedure-sorted gallery far more telling than any paragraph of self-description, because the photographs either reward that kind of close attention or they do not.

Results gallery organized by procedure

Beyond the gallery, Charlotte Plastic Surgery: Criswell & Criswell runs a patient blog, maintains a patient portal, and offers virtual consultation booking. Virtual consults are a practical touch for someone weighing a procedure who does not want to take time off work just to ask preliminary questions, and they fit a practice serving the wider Charlotte metro area, where a first appointment by video saves a drive across the region.

Patient portal, blog, virtual consults

The portal suggests the back-office side of being a patient here is handled with some structure, and the blog gives the surgeons a place to explain procedures in plainer language than a service page allows. None of this is exotic for a modern practice, but it is all present and functioning, which is more than can be said for a fair number of competitors who still expect you to phone in cold.

Contact information readily available

On reaching the practice, there is no friction. The phone number sits prominently across multiple pages, the office address at 14835 Ballantyne Village Way is published openly, and there is a contact page plus the portal and booking links. For a service where a patient may want to talk to a human before spending any money, that visibility counts for a lot, and Charlotte Plastic Surgery: Criswell & Criswell does not make you hunt.

Reviews across multiple platforms

The outside reputation of Charlotte Plastic Surgery: Criswell & Criswell backs up the polished presentation, and it does so across more than one platform. Birdeye carries around 230 reviews averaging 4.7 stars, a sample large enough that the rating is not the product of a handful of friendly patients. Yelp adds roughly 23 reviews. There is a presence on RealSelf, the platform cosmetic-surgery patients tend to scrutinize most closely, and both surgeons appear on Healthgrades, with about 141 reviews cited for Dr. Kara Criswell through US News.

The spread across consumer sites and clinical directories alike is reassuring because feedback is not concentrated on a single channel the practice happens to control. A cautious patient can cross-check the same surgeons from several angles, reading the consumer impressions on Birdeye and Yelp against the more clinically framed listings on Healthgrades and RealSelf, and arrive at a fuller picture than any one source would give.

BBB listing without accreditation

One honest note on the credibility side: Charlotte Plastic Surgery: Criswell & Criswell is listed with the Better Business Bureau but is not BBB accredited, and no rating turned up there. That alone does not say much, since accreditation is a paid arrangement that many reputable medical practices simply skip, and the Birdeye and Healthgrades volume tells a clearer story than a BBB badge would. Still, anyone who treats accreditation as a checkbox should know where things stand before they assume otherwise.

Pricing is not posted, which is normal for cosmetic surgery where every procedure is quoted after a consultation, so its absence is no mark against the practice. What Charlotte Plastic Surgery: Criswell & Criswell does well is give a prospective patient enough to arrive at that consultation already informed: the procedures defined, the results visible by category, the surgeons' credentials stated, and the booking path clear. That is a fair amount of homework done for you before any money changes hands.

Two things distinguish Charlotte Plastic Surgery: Criswell & Criswell from the crowded Charlotte cosmetic field. The dual board-certified surgeons are the obvious one, and the two-track surgical-plus-MedSpa structure is the other, since it lets the same practice serve someone wanting a full abdominoplasty and someone wanting nothing more than a round of injectables. Neither claim is dressed up beyond what the site can support, and the third-party numbers give both some weight.

If you are a Charlotte-area patient weighing breast or body work, or revision of a procedure done somewhere else, this practice deserves a place on your shortlist. The combination of two experienced surgeons, a results gallery you can filter by procedure, and a multi-platform review record with real volume is a solid base to work from.

The sensible next step is to use the virtual consultation booking to get a feel for the surgeons ahead of any decision, and to ask directly which of the two Criswells would handle your specific procedure. For non-surgical options, Charlotte Plastic Surgery: Criswell & Criswell is worth a call to the MedSpa to compare what injectables or skin treatments would suit you. Either way, the address in Ballantyne and the phone line make the first contact easy, and Charlotte Plastic Surgery: Criswell & Criswell has given you enough on the page to walk in prepared.