Jasmine Directory

The hotel business is one of the longest serving industries in the history of mankind. In the last few years, the industry has experience numerous developments in several fields including the quality of its infrastructure, kind of services offered, hospitality and accommodation. Even with the rampant automation and improvement of customer services, several security concerns have been raised with conmen, pilferers, identity thieves and scam artists taking advantage of unsuspecting guests to con them of their luggage and money. The safety in hotels is the collective responsibility of both the hotel management and the guests.

While the manager takes care of general security issues such as gate scanning, scrutinizing suspicious events and taking preventive control measures, it is upon the guest to take care of his personal security as well as that of his luggage by following simple precautionary measures. Such measures are very crucial if you are visiting a risky town, a strange hotel or a place you know little about. You should always ensure that the door to your suite is locked whether you are inside or outside. If you are inside, turn the deadbolt and fasten the security chain.

Whenever you are leaving the room, lock the door completely and take some time to confirm. Anyone can take advantage of your absence and get into your property including fellow guests or even some rogue employees.

Do not open the suite door to strangers unless they properly identify themselves. There have been many cases of thieves breaking into people’s suites pretending to be employees. If you do not expect an employee to visit, you can always decline to open the door. Modern hotel doors have a security view on the door which guests can use to identify anyone knocking the door. If you still don’t trust the person, always leave the security chain locked as you open the door. In case of any suspicious action, do not hesitate to contact the security desk. You should also know the security exits just in case of anything. Remember to lock your windows since thieves can use small spaces to grab items such as phones and laptops. When getting back to the resort at night, use the main entrance and avoid suspicious corners.

There are many types of luggage that one can carry into a hotel room including personal dresses, laptops, phones and personal documents. To avoid losing important documents, leave them locked in safes and closets which cannot be accessed by the cleaning teams and maintenance crew. Never leave cash, credit cards or expensive jewellery in the rooms. Don’t trust your important documents with anyone. With the rising cases of identity theft, people can easily steal your private information including your credit card details if you are not careful. Be careful for suspicious moves by both employees and fellow guests to stay safe.

The hotel management oversees the general security concerns including inspecting guest cars for bombs, weapons, and other insecure gadgets. They also monitor security through CCTV surveillance and security boys. The guest should however take care of his personal security in private rooms and places which are not monitored