Ebikeling.com operates as an online retailer specializing in electric bike conversion kits and accessories. Based in Chicago at 5658 W Fillmore Street, the business focuses on helping people transform their existing bicycles into electric bikes rather than purchasing entirely new e-bikes. The company markets itself around the environmental and financial benefits of converting bikes you already own, positioning conversion as a more sustainable and affordable alternative to buying pre-built electric bicycles.

The core product line centers on hub motor conversion kits. These kits contain the essential components needed to add electric power to a standard bicycle—including the motorized wheel hub, controller, throttle, pedal assist sensor, brake handles, and display. Power options span from 750 watts up to 3000 watts, with voltage configurations ranging from 36 volts to 48 volts. The company sources what it describes as high-quality materials for these components, with motors and batteries coming with warranty coverage.

Conversion kits come in different configurations depending on rider needs. The 1500-watt kit gets mentioned frequently in customer feedback, with users reporting speeds between 35 to 50 mph depending on conditions like wind resistance. Higher wattage options—2000 and 3000 watts—provide more power for riders wanting faster acceleration or the ability to handle steeper terrain. The site includes blog content comparing these power levels to help buyers understand the tradeoffs between speed, range, and cost.

Battery options work alongside the motor selections. Ebikeling sells batteries separately from the motor kits, allowing customers to choose capacity based on their typical riding distances and power requirements. The batteries use lithium-ion technology, and the company offers various amp-hour ratings that affect how far you can ride on a single charge. One customer testimonial mentions using the same battery for nearly two years with a 1500-watt kit while maintaining consistent performance.

Installation can happen two ways. Customers who are comfortable with basic mechanical work can install the kits themselves—testimonials describe the process as straightforward, with smooth throttle response once everything's connected. For those who prefer professional help, Ebikeling offers installation services at their Chicago location. The company also provides repair services for e-bikes, addressing issues that crop up during regular use.

Warranty coverage splits into two tiers. Brand new hub motors and batteries receive one-year warranty protection. All other components and any refurbished conversion kits fall under a three-month warranty period. The warranty specifically excludes do-it-yourself modifications, normal wear and tear, and damage from negligence or abuse. Customers need to contact support before returning anything—unauthorized returns become the customer's responsibility without refund or replacement options.

Technical support operates differently from warranty coverage. While warranty periods have time limits, Ebikeling provides what they call lifetime technical support to anyone who purchases their products. This means customers can reach out to the support team for help troubleshooting issues or answering questions about their conversion kits regardless of how long ago they made the purchase. Contact happens through support@ebikeling.com, where the company's team handles inquiries.

Returns follow specific protocols. Customers pay for return shipping when sending components back for warranty inspection. The company recommends using trackable shipping methods through FedEx or UPS. Returns need to include all accessories and parts that originally shipped with the product—missing components get deducted from refund amounts. Refunds process within three to five business days after the company receives and inspects returned merchandise. A restocking fee may apply depending on the situation.

The Chicago store operates Monday through Friday from 9 AM to 4 or 5 PM, with sources showing slight variations in closing time. Weekends are closed for regular business. The physical location lets local customers avoid dealing with purely online companies—they can visit in person for consultations, installations, or picking up orders. The store also maintains an online presence through Facebook, Instagram, YouTube, Pinterest, Twitter, and LinkedIn for customers who prefer digital interaction.

Shipping covers the continental United States through USPS and FedEx, with express options available at checkout. Orders shipping to Hawaii, Alaska, APO, FPO addresses, or Puerto Rico require customers to cover shipping costs regardless of order total. Tracking numbers get sent via email once packages ship. Orders exceeding $100 require signatures upon delivery, though customers can request removal of this requirement by contacting the company before purchase. Failed deliveries get rescheduled or transferred to local post offices for pickup.

Performance specifications come with disclaimers about variability. The company lists range and top speed as estimates rather than guarantees, noting that actual results depend on multiple factors. Rider weight, cargo load, body position affecting wind resistance, terrain type, tire pressure, brake adjustment, throttle versus pedal assist usage, battery charge level, temperature, and wind all impact how fast the bike goes and how far it travels on a charge. Under certain conditions, riders might experience results different from listed estimates.

Customer testimonials on the website describe experiences spanning multiple years. One buyer mentions purchasing three kits from Ebikeling, praising easy installation and smooth throttle response. Another customer highlights quick delivery, reasonable pricing, and straightforward installation. A third testimonial comes from someone riding 5 to 15 miles four to six days weekly with a 1500-watt kit, reporting consistent performance approaching two years on the same battery. Reviews mention the company's responsiveness to questions and willingness to provide guidance even when sales aren't immediately involved.

The business also operates rydybikes.com, which appears to be a sister site owned by the same company. Rydy Bikes seems to focus on complete electric bicycles rather than just conversion kits, offering models in different colors with various battery options and accessories. This dual approach lets the company serve both customers wanting to convert existing bikes and those preferring turnkey electric bicycle solutions.

Ebikeling positions its mission around accessibility and environmental impact. The messaging emphasizes making electric biking available to more people by removing the barrier of having to purchase expensive pre-built e-bikes. Converting existing bicycles saves money while reducing waste from perfectly functional bikes getting replaced. The company frames this as contributing to healthier transportation choices that benefit both individuals and the planet through reduced carbon emissions compared to vehicle use.

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