Flannels is a luxury designer fashion retailer that offers a wide range of products for men, women, and children. The company operates both a website and various physical stores in the United Kingdom and Ireland.

One of the key features of Flannels is its extensive product lineup. This not only includes clothing, but also a selection of beauty products and gifts. The company's website also features a section dedicated to new releases, enabling customers to stay updated on the latest fashion trends.

Flannels' online platform is designed to enhance the shopping experience. It offers options to shop either locally or internationally, with localized sites for the UK and Ireland. The website is also multi-currency, supporting payments in GBP, EUR, and USD.

The outlet section of the website offers discounted items and periodically provides additional discounts via promotional codes. This allows customers to purchase luxury designer fashion at more affordable prices.

For customer convenience, Flannels offers syncing of wish lists across devices, purportedly for a duration of 30 days. This feature can aid users in managing their shopping and in planning potential future purchases.

Flannels also ensures smooth delivery of products. There is a note that some products may be delivered separately if ordered together, which suggests that the company takes steps to ensure that all purchased items reach the customer, even if they come from different origins or require different handling or delivery procedures.

Lastly, Flannels appears to maintain a customer-focused return policy. The website contains a specific notice about removing out of stock items from the shopping basket before continuing to checkout, indicating that the company makes efforts to keep its inventory updated and prevent customer inconvenience.

Overall, Flannels provides a comprehensive online shopping platform for luxury designer fashion, offering a vast selection of items, convenient features, and customer-friendly policies. Its commitment to customer service and satisfaction is evident in its up-to-date inventory management, flexible options for international shopping, and the syncing and management of wish lists across devices. Whether shopping for beauty products, looking for designer clothing for the whole family, or searching for the perfect gift, Flannels caters to a wide range of customer needs.

Business address

21 Redpath Way, Red Quadrant,
NE11 9XZ
United Kingdom

Contact details

Phone: 0191 4604747
Fax: 0191 4604747