Kidd Roofing

A storm rolls through, hail dents the gutters, and a few days later the homeowner spots water creeping across a ceiling. That moment, when a roof goes from background detail to urgent problem, is the situation Kidd Roofing is built around. The company runs a 24-hour toll-free line and offers emergency repairs around the clock, so the first call after a leak does not have to wait until Monday. For anyone staring at damaged shingles and an insurer's claim form, that responsiveness is a practical starting point.

Six regional offices

Kidd Roofing has been at this since 1982, which is a long stretch in a trade where plenty of outfits come and go between storm seasons. Over those years it has grown into six regional offices: Austin, Dallas, San Antonio and Houston in Texas, the Denver and Broomfield area in Colorado, and Orlando in Florida. Each office lists its own local phone number and street address, so a customer in San Antonio is not routed through a call centre two states away. That accessibility is not always a given with contractors operating at this scale.

Services for homes and businesses

What Kidd Roofing does covers more ground than the typical residential-only roofer. On the home side it handles new construction, repairs, full replacements, and hail damage restoration. There is a commercial arm for installation and maintenance, plus a multi-family division aimed at apartments and condominiums, the kind of work that involves property managers and budgets very different from a single-family roof. That spread of clients, homeowners, builders, property managers, and other contractors, tells you the operation is set up for volume and variety, well beyond patch jobs.

Roofing materials for every project

The material list is where the depth shows. Shingles and metal are the expected entries, but Kidd Roofing also works with tile, single-ply membranes, modified bitumen, and built-up roof systems, the flat and low-slope assemblies that commercial buildings need and that many residential crews simply do not touch. Green and garden roofs round it out, a specialty most regional roofers skip entirely. A property manager weighing a re-roof on a flat commercial building and a homeowner choosing between architectural shingles and standing-seam metal can both find their answer in the same place.

Financing help for storm claims

Two of the harder parts of any roofing job get explicit attention. Kidd Roofing offers financing for re-roofing and remodeling projects, and provides claim assistance for hail and storm damage. Hail and wind claims are where homeowners most often get tangled up, caught between an adjuster's number and a contractor's estimate, so a roofer that helps document and push the claim is doing actual work, far past selling shingles. A full-time safety manager on staff is another detail pointing to a structured company rather than a couple of trucks and a ladder.

Certifications from major industry groups

Credentials back the pitch. Kidd Roofing holds GAF Master Elite contractor status, a designation only a small fraction of roofers qualify for because it requires verified licensing, insurance and a performance track record. The company also carries the 3-Star President's Club Award, sits among America's Top 100 Roofing Contractors, and belongs to the National Roofing Contractors Association. Those are industry markers that take years to accumulate, and they line up with the 1982 founding date in a way that feels consistent.

Customer reviews across multiple platforms

Outside opinion is solid and reasonably broad. Angi shows a perfect 5.0 for the Irving location, and Houzz also lands at 5.0. A Top Rated Local profile aggregates a 4.76 average across 235 ratings pulled from five verified review sites, which is a healthy sample, not a handful of cherry-picked testimonials. The Better Business Bureau gives Kidd Roofing an A+ and lists all six locations on the profile, and the Austin Yelp page carries 43 reviews. Glassdoor has only three employee reviews, so there is little to read into the internal-culture picture either way. Across platforms, the pattern is consistent, with no obvious cluster of complaints in what is reported.

A fair caveat: this is a multi-region contractor, and service quality on a roof depends heavily on the specific crew and the specific office. A 5.0 rating in Irving does not guarantee the same experience in Orlando or Broomfield. Anyone hiring Kidd Roofing should confirm scope, warranty terms and the workmanship guarantee in writing for their own project, the way you would with any roofer at this scale. The aggregate numbers point in a good direction, but they describe the company as a whole, not the particular team arriving at a given house. Regional variation is an honest limit here, not a disqualifier, and asking the local office directly about crew tenure and quality-control procedures is a reasonable step when lining up a particular project.

Taken together, Kidd Roofing presents a reasonably clear picture. Long history, documented certifications, multi-state coverage, and consistent external ratings are all visible and checkable. The gaps, mainly that Glassdoor has almost no employee data and the regional variation caveat is genuine, are honest limits any large contractor faces. On the published evidence, there is enough here to move forward with reasonable confidence, though getting the warranty terms and full scope in writing remains a sensible final step before any crew starts work.