New Egg offers affordable prices on computer hardware with fast shipping and top-rated customer services representatives. The site provides a questionnaire to help with the shopping help of the consumer purchasing computer hardware. This questionnaire also provides specific answers to what the consumer needs to purchase for their hardware need. Along with a huge variety of products and help from different customer service options, the site also provides the consumer to log on to receive updates in the newest computer hardware software. New Egg is a company that wants to stay in touch with their customers and they want their customers to stay up to date with technical needs.