​Rice & Kendig

How does a law firm in Shreveport get to claim it has recovered over $156 million for injured people? Rice & Kendig answers with the shape of its practice: it represents accident victims across Northwest Louisiana on a contingency-fee basis, so the client pays nothing unless the case is won.

That single arrangement sits underneath everything else the site puts forward. It sets the tone for how the firm speaks to people who may be hurt, out of work, and quietly unsure whether hiring a lawyer is even within reach, and it answers the affordability worry before a visitor has to ask it out loud.

The territory is spelled out rather than implied. Rice & Kendig covers 15 or more parishes and names them, Caddo, Bossier, Desoto, Webster and Natchitoches among the list, which places it as a regional practice that knows its own courthouses instead of a national brand chasing every zip code. Northwest Louisiana is the entire footprint. There is something to be said for a firm that draws its own map and then stays on it.

Language matters here too. Rice & Kendig serves both English- and Spanish-speaking clients, a plain and practical choice in a part of the state where that reach means genuine access to counsel for people who might otherwise go without.

The cases that make up the practice

The work sorts into three groups, and the pages keep them tidy. Nothing drifts into estate planning or business contracts; injury is the whole story for Rice & Kendig, and that focus is worth registering before the specifics arrive.

Motor vehicle accidents

This is the broadest category by a wide margin. Car, truck, motorcycle, pedestrian, bicycle and bus collisions all appear, along with DUI and DWI wrecks. A minor rear-end and a highway truck crash land with the same team, which is reasonable enough given how differently the injuries and the insurance fights play out between them.

Listing each vehicle type on its own suggests Rice & Kendig has met the particular headaches each one brings, from a motorcyclist fighting the assumption that the rider was at fault to a family up against a trucking company's insurer.

Serious and catastrophic injuries

The second group is where the stakes climb. Wrongful death, brain injuries, spinal cord injuries, catastrophic injuries and burn injuries sit together because they share a hard fact: the compensation has to cover a lifetime, not a bad month. Beyond the crashes and the worst injuries, Rice & Kendig also handles slip and fall and premises liability, dog bites, boat and aviation accidents, and mass tort claims. That is a wide spread, but it stays inside what a personal injury firm genuinely does instead of padding the menu with unrelated work.

Free consultations sit at the door of all of it. A prospective client calls, explains what happened, and pays nothing to find out whether a case is worth filing. Set against the contingency fee, the money conversation simply waits until there is money in question, which is the entire point of the model for someone who cannot front a retainer. The consistency between that promise and how Rice & Kendig structures payment struck me as more convincing than any reassuring line of copy on the page.

What the reviews and the record say

The headline figure, over $156 million recovered, is Rice & Kendig speaking about itself, and a reader should treat it as a claim, not an audited number handed down by a court clerk. Big totals like that are common on injury sites and easy to state. What lends this one weight is the amount of independent opinion parked beside it, and how consistently that opinion points in one direction.

The volume is genuinely large. Birdeye hosts two separate profiles for Rice & Kendig, one carrying 632 reviews and the other 704, both sitting at five stars. A ReviewsOnMyWebsite listing shows five stars across 466 customers. Facebook records a 100 percent recommend rate from 78 people. Cherry-picking a single platform is easy, and a firm can lean on the one that flatters it most; getting four separate services to agree at that level is a good deal harder, and Rice & Kendig has four of them agreeing.

The Better Business Bureau gives Rice & Kendig a different kind of measure. An A+ rating with BBB accreditation speaks less to courtroom verdicts and more to how the firm handles complaints and communication, which is precisely the thing a splashy settlement number will never tell you. Lawyers.com hosts client testimonials without a combined score, and Glassdoor keeps employee reviews whose exact count and rating did not surface in the search. That last one is a fair reminder that how a firm treats its own staff belongs in the picture too, even when the number is not on display.

Reaching Rice & Kendig takes no effort at all. The phone number and the Kings Highway office address in Shreveport are both on the page, and a dedicated consultation page opens onto a free case evaluation. After a serious accident, when someone is still deciding whether to pick up the phone, a real street address to picture and a direct line to call lower the barrier in a way that counts.

So the pieces line up. A tightly focused injury practice, a stated recovery figure, an A+ from the BBB, and thousands of reviews that mostly nod along. Rice & Kendig does not try to be a firm for every legal problem, and that restraint reads as confidence more than limitation. No listing can settle who should handle a given case; the reviews, the BBB standing, and the stated recovery total are simply what a person hurt in Northwest Louisiana has to weigh before making that call.

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