Magellan Solutions as a call center has three main service categories:
Inbound services - dedicated to make customers' life easier by helping them make reservations, order products, resolve concerns, and provide additional information.
Outbound services - assist business owners and startups in their sales efforts. Services include lead generation, telemarketing, survey, and market research.
Multilingual - inbound and outbound call center services designed for non-English speaking clients. Meanwhile, the back office operation covers both the creative and technical aspects of the business such as digital marketing, accounting and finance operations, healthcare BPO, human resources, legal outsourcing, and engineering services.
Its 600-seat facility in Metro Manila has advanced and sophisticated call center platforms and equipment designed to enhance customer interactions. Currently, the company is expanding to a new site to serve more clients across the globe. Following an end-to-end approach, Magellan Solutions ensures to provide the best technology, manpower, and high-quality service to its clients.
Fred Chua, a Philippine-certified Electronics and Communications Engineer, is the founder and CEO of Magellan Solution.
100 Old Country Road Suite H,
Phone: +1 800 371 6224