Outsourcing is the business practice of contracting something to be done outside of the business itself. For example, rather than having your large company retain several staff members for answering support phone calls, businesses can outsource that work to trained personnel working in a call center.

Outsourcing web directory
Outsourcing

These people have access to more hardware and software than the business wants to purchase. They also have training that the business does not have to pay for. The business must provide a script for the call center workers to read, and they must pay to retain the services of the call center. In general, outsourcing the work is a less costly method than doing all of the call center work in-house. The key to outsourcing is businesses wanting to cut costs by hiring other businesses to do work for them. The work is important to the business doing the outsourcing, or else they would cut the service entirely. However, it is not so important that the business wants to have complete control of it in-house. While many businesses that offer services for others to outsource to them are situated in-country, most outsourcing is done to foreign countries where wages can be significantly lower.

This is an extension of using outsourcing to cut costs. Businesses do open themselves up to risk outsourcing to foreign countries. They have less control over the quality of the good or service obtained, the conditions of the workers and other factors that can cause trouble back home.

Some services that are frequently outsourced include call center support work, translation services, security and janitorial services, manufacturing and the entire logistics process. In each case, the service is outsourced to provide the business with lower costs and a higher profit margin. Some of these services are outsourced because the business that they hire is simply more established and better qualified to perform the work than workers hired in-house would be.

There are 12 Outsourcing web directory related resources in this category!

  • Banking BPO
    Helps banking & financial institutions to manage risk, comply with regulations, enhance product features & manage customer engagement.
    http://www.firstsource.com/

  • Kotak Securities
    Offers online share trading in addition to call & trade services.
    http://www.kotaksecurities.com/home/

  • Accountant Anywhere
    They lower a company's accounting and operational costs by increasing efficiency and allowing you to focus on your core business. Their specialties are financing, tax, and accounting operations.
    http://www.accountant-anywhere.com/

  • Advanced Infosystems
    This site is home to an outstanding billing service provider. They serve government agencies, municipalities, utilities, financial institutions, telecommunications, and private companies.
    http://www.ais-az.com/

  • API Outsourcing
    An industry leading finance and accounting outsource provider. We've been recognized as the top service provider by the Black Book of Outsourcing.
    http://www.apifao.com/

  • Capital Recovery Collection Solutions, Inc.
    This collection agency carries out a full line of collection services including phone, credit, letter, and legal collection.
    http://www.billingpros.com/

  • Cass Utility Information Systems
    This company is the largest utilities payable outsourcing company in the world. It provides information analysis for utility and other facility related expenses.
    http://www.cassutility.com/

  • Castleton
    A provider of bookkeeping, accounting, and data management services for clients in the United Kingdom, Germany, and Australia. This company is based in India.
    http://www.bookkeepingaccounting.co.uk/

  • Concur
    An integrated travel and expense claims management company. This company provides solutions for travel expense accounts.
    http://www.concur.com/en-uk/

  • Cosmic IT Services
    Provides IT solutions in the area of financial accounting, bookkeeping, taxation, payroll, and other allied areas for companies in the United States and British markets.
    http://www.cosmicitservices.com/

  • Data Central Collection Bureau
    Specializes in all phases of accounts receivable management, including bad debt collections, healthcare collections, debt purchasing, and phone messaging campaigns.
    http://www.datacentral.com/

  • Globex Transfer
    Provides stock transfer agent services for issuers who want to go public on the OTCBB, OTCQB and/or Pink Sheets.
    http://www.globextransfer.com/