The ANZ Bank in Samoa provides a comprehensive suite of financial services and products for both personal and business banking customers. Their services are designed to make everyday banking easier while facilitating savings and investment goals.

On the personal banking side, ANZ offers a variety of efficient products. From uncomplicated everyday banking options, catering to the needs of an individual, to a range of savings and investment services designed to help customers reach their financial goals faster. Moreover, they offer an array of loans that are tailored according to the customers' individual requirements. The bank's Ways to Bank feature ensures internet banking is simple and convenient, further enhancing the ease of banking for customers.

For business banking, customers can avail of a versatile range of transaction products. The bank offers loans and overdrafts that can be adjusted to suit specific business needs. Merchant services are also available with the inclusion of a line-up of EFTPOS services, aimed at accelerating payments for businesses. Additionally, the Global and Trade segment caters to businesses, and Treasury and foreign exchange services are well-suited to assist businesses in financial management. Like in personal banking, ANZ provides an uncomplicated internet banking system for businesses to ease their transactions.

Alluding to transparency, ANZ's About Us section elucidates the bank's structure, governance, history, and strategy, allowing customers to understand the bank's identity. Their contact information is also readily available, which augments customer assistance.

Operational hours of branches are clearly stated: open for full services from Monday to Friday, 9 am to 4 pm, offering dependable accessibility. Moreover, customer service is available via phone from 8 am to 5 pm, demonstrating the bank's commitment to assisting customers outside regular banking hours.

To summarise, ANZ Samoa offers a diverse range of banking services that are tailored to meet the individual needs of both personal and business customers. The bank's emphasis on convenience and simplicity, paired with a wide selection of products and services, positions it as a competitive financial institution. The candid display of their structure and governance, coupled with readily available contact details, makes an experience with ANZ Samoa transparent and user-friendly.